Guest Experience Intern (Fall 2026)

Nashville Soccer Club•Nashville, TN

4d•Onsite

About The Position

The Nashville Soccer Club is looking for a Full-Time College Student to intern with Guest Experience Department. The intern’s primary responsibilities will be assisting guests, staff, security, and event day operations. The selected intern will gain valuable knowledge with a MLS organization, as well as insight in working in a sports/entertainment setting. Please note: This is an unpaid internship for college credit only. To be eligible, candidates must be enrolled at an accredited academic institution and receiving college credit for their participation in the internship.

Requirements

Enrolled in an undergraduate or graduate program and eligible for college credit.
Internship requires intern to function in a high activity and heavily crowded outdoor professional sports venue.
Available 20-25 hours per week, including nights and weekends and often under extreme weather conditions.
A typical game day can require early hours and late nights amounting to a 12-hour event day commitment.
Ability to lift, push, and carry up to at least 50 pounds.
The understanding that working in sports is different than being a fan.
This position does not guarantee candidates will be able to watch games. Many valuable positions within the organization are behind the scenes, and they provide little ability to watch the games.

Nice To Haves

Knowledge and interest in sports and entertainment.
Computer proficient in Microsoft Word, Excel, and PowerPoint.
Strong communication skills and telephone etiquette.
Strong worth ethic with a positive, team-oriented approach.

Responsibilities

Interact with employees and customers to assist in the resolution of problems and suggestions voiced by season ticket holders, fans, and patrons of the arena.
Assist with match day, private event, and stadium tour operations.
General administrative duties is required such as answering questions, data entry, copying, and filing.
Contribute to common goals of the department and demonstrate a willingness to learn new skills.
Manage assigned tasks and responsibilities during home games and events including Guest Experiences and overall Fan Experience initiatives.
Perform other duties as assigned by the Guest Experience Manager and/or Manager of Event Security.