Guest Experience Host

Madame Tussauds•Las Vegas, NV
•Onsite

About The Position

The Guest Experience Host (Street Team Brand Ambassador) represents Madame Tussauds Las Vegas on the Las Vegas Strip, engaging visitors, building excitement, promoting attraction tickets, packages, and special offers, and helping turn prospective visitors into guests. The role includes opportunities to earn commission on redemptions and supports a positive, memorable guest experience in a fast-paced, high-energy environment. The host stays informed about attraction features, promotions, pricing, and events and works with Admissions and Operations teams. The position offers a fun, guest-focused team environment and opportunities to develop sales, communication, and guest-service skills. The stated pay is $13.50 per hour, with commission opportunities.

Requirements

  • A fun, dynamic, and friendly personality.
  • Excellent communication, listening, and motivational skills.
  • Ability to work in areas with loud noises and confined spaces.
  • Self-motivation and ability to work independently or as part of a team.
  • Flexibility to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Nice To Haves

  • Six months to one year of experience in attractions, entertainment, or customer-service-based positions is preferred.

Responsibilities

  • Engage with guests and share the excitement of Madame Tussauds Las Vegas.
  • Promote attraction tickets, packages, and special offers.
  • Drive ticket sales and pursue commission opportunities.
  • Represent the Madame Tussauds brand with enthusiasm and professionalism.
  • Stay up to date on attraction features, promotions, pricing, and events.
  • Partner with Admissions and Operations teams to deliver an outstanding guest experience.
  • Create memorable interactions that encourage guests to visit.

Benefits

  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass providing free admission to Merlin attractions worldwide.
  • Competitive 401(k).
  • Discounts through the Merlin Marketplace website.
  • Career development opportunities within the global organization.
  • Fun working environment.
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