About The Position

The Guest Experience Host helps bring Bubble Planet Charlotte, an immersive interactive attraction, to life by welcoming guests and creating memorable experiences. The role supports smooth daily operations by managing attractions and queues, maintaining clean and guest-ready public areas, and assisting with opening and closing procedures. Hosts are expected to engage warmly with guests and contribute to a fun, welcoming atmosphere.

Requirements

  • Fun, dynamic, and friendly personality.
  • Strong communication, listening, and interpersonal skills.
  • Self-motivated and able to work independently or as part of a team.
  • Flexible availability to work days, nights, weekends, holidays, and special events.

Nice To Haves

  • 6–12 months of experience in attractions, entertainment, or customer service.

Responsibilities

  • Welcome guests with energy and enthusiasm while representing Merlin's values.
  • Engage with guests and create memorable experiences throughout the attraction.
  • Help manage attractions and queues to keep guests moving through the experience.
  • Keep public areas clean, organized, stocked, and ready for guests.
  • Support opening and closing procedures and daily operations.

Benefits

  • Free Merlin Magic Pass entry for friends and family to parks and attractions.
  • Recognition programs and rewards.
  • 401(k) program with company matching contributions.
  • Tuition reimbursement programs.
  • Learning and advancement opportunities.
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