Guest Experience Host (Street Team)

Madame TussaudsHollywood, CA
Onsite

About The Position

As a Street Team Brand Ambassador, you’ll bring the excitement of Madame Tussauds Hollywood to life on Hollywood Boulevard. You’ll engage guests, spark curiosity, and help turn foot traffic into unforgettable experiences—all while hitting sales goals and having fun doing it! This role involves working outdoors in a fun, high-energy environment and being part of an iconic attraction to create memorable experiences for guests. The company, Merlin Entertainments, is a global leader in location-based, family entertainment and one of the world's largest attraction operators, creating and delivering memorable, immersive brand experiences for millions of guests annually.

Requirements

  • 6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred.
  • Fun, dynamic, and friendly personality.
  • Excellent communication, listening, and motivational skills.
  • Able to work in areas with loud noises and confined spaces.
  • Self-motivated, able to work independently or as part of a team.
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

Responsibilities

  • Engage and interact with guests, sharing attraction highlights and promotions
  • Sell tickets, packages, and add-ons in a high-energy environment
  • Represent Madame Tussauds with confidence and professionalism
  • Stay informed on events, pricing, and attraction features
  • Work closely with admissions and marketing teams

Benefits

  • Outstanding opportunities for career development within our exciting, global organization.
  • Flexible hours.
  • 30% discount in the retail store.
  • Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
  • Competitive 401K.
  • Discounts through the Merlin Marketplace Website – on almost anything you buy online.
  • FUN working environment
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