Guest Experience Concierge

Frenchies of Franklin TN•Franklin, TN

20h•$13 - $15•Onsite

About The Position

Frenchies Franklin is hiring the person who walks in and makes everyone feel like the party just got better. We're not looking for a receptionist. We're looking for someone with main-character energy who happens to love making other people feel like the main character too. If you're the friend who remembers everyone's order, throws the best get-togethers, makes strangers feel like old friends within five minutes, and genuinely lights up a room just by being in it — we want to talk to you. Your job title will be Concierge. Your actual job is being unforgettable.

Requirements

A personality people remember
Genuine warmth
The instinct to read a room and make it better
Energy that doesn't run out by 3pm
Comfort juggling people, phones, and a fast pace without losing your smile

Nice To Haves

No beauty industry experience required. We can teach the systems. We can't teach charisma.
If people have ever told you "you should work somewhere you get to talk to people all day" — this is that job.

Responsibilities

Turning "just checking in" into a moment guests talk about later
Running the front of house — phones, bookings, flow — with warmth and zero stress showing
Noticing the small stuff (a name, a preference, a bad day) and doing something about it
Keeping the energy high and the vibe welcoming, all day, every day
Making Frenchies feel less like a nail salon and more like a place people are excited to walk into

Benefits

Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Health insurance
Paid time off
Training & development
Empowerment to make a guest's day memorable
Work that's actually engaging — you're surrounded by people having a good day, every day
A real career path