Guest & Client Advisor (all genders) - Automotive Brand Experience

Going Beyond GroupLos Angeles, CA
Onsite

About The Position

We are looking for a Guest & Client Advisor to engage our community and bring automotive innovation to life. This role involves representing the brand through high-quality interactions, guiding visitors through vehicles, exhibits, and services. The advisor will create personalized customer journeys, support in-store events, and ensure the space reflects premium brand standards. Additionally, they will collect and document visitor feedback to enhance the overall brand experience. This is a fully on-site role in Los Angeles under a US contract.

Requirements

  • Experience in retail, hospitality, or a customer-facing role.
  • Deep passion for the automotive industry and premium brand experiences.
  • Excellent communication skills with a strong focus on service and customer orientation.
  • Hands-on, confident, and proactive mindset with flexibility regarding working hours (evenings and weekends).
  • Full fluency in English.
  • Valid US work authorization is required (no visa sponsorship).

Nice To Haves

  • A background in automotive or luxury environments is a plus.
  • Additional languages are a plus.

Responsibilities

  • Represent the brand through high-quality interactions, guiding visitors through our vehicles, exhibits, and services.
  • Create personalized customer journeys by welcoming guests and handling inquiries with a high level of service orientation.
  • Support in-store events and ensure the space consistently reflects premium brand standards.
  • Collect and document visitor feedback to identify opportunities for enhancing the overall brand experience.

Benefits

  • Benefits, PTO, and compensation will be discussed during the process.
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