Guest Attendant (Part Time) - Harold & Grace Baker Centre Retirement

Extendicare

23h•Onsite

About The Position

The Guest Attendant is responsible for reporting to the Director of Health & Wellness or designated clinical leadership team member. They are to assist with personal care tasks in accordance with residents’ plan of care and, which are within their knowledge and skill, while adhering to regulatory and Extendicare’s standards, policies, and procedures. At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve. We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us. Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.

Requirements

High School diploma or working towards high school diploma
Ability to perform tasks that are necessary for the position, e.g. lifting/transferring clients
Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.
Strong interpersonal skills, demonstrating empathy and patience
Ability to work with minimum supervision.
Strong and personable communication skills
Demonstrated desire to work in a service driven environment and through customer focus skillset.

Nice To Haves

Previous experience working with seniors or in service industry

Responsibilities

To adhere to the plan of care as determined by the supervisor
To establish and maintain harmonious relationships with residents, their families and employees.
To support and provide one on one care as needed
To provides day to day services and support to individual residents to offer a warm and safe environment, ensuring comfort and well-being of residents are met
To support with safe lifts and transfers of residents
To guide residents to and from their rooms, recreational activities, restorative care office and dining room as required while contributing to a positive resident experience
To act as a resident companion and provide comfort and support to residents as needed
To assist in completing general duties as directed by the care staff including, but not limited to organizing closets, restocking shelves, making of beds, support residents with high needs in choosing their clothing and dressing
To assist with ambulation, mobilization, transferring and adaptive aids
To demonstrate understanding of resident/client needs and maximize abilities
To provide cognitive, social, emotional, and psychological support to the resident/client/family
To maintain resident/client information confidentiality
To respond to resident/client/family concerns and ensure appropriate action taken within decision making authority and or concern communicated to supervisor
To assist in maintaining a safe and cleanly environment, including residents/clients equipment, belongings, and nursing equipment
To observe & report to the Client Service Supervisor any concerns regarding client's safety, including physical environment, implement interventions as directed by his/her supervisor & advocate on client's behalf to ensure client's safety is maintained.
To engage with other agencies involved in resident/client care as directed.
Work in a position of trust with vulnerable adults (residents)
Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare’s Code of Conduct