Guest Ambassador Full Time

PARK PLACE OPERATIONS INC • Nashville, IN

1d • Onsite

About The Position

Provide customers with a welcoming environment and get them quickly to their destination in a safe manner.

Requirements

• High School education, training or an equivalent combination of education and experience required
• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Effectively present information in one-on-one situations to customers and other employees of the company
• Add, subtract, two- digit numbers and multiply and divide with 10s and 100s, perform these operations using units of American money
• Determining causes of operation errors and deciding what to do about it
• Pleasant with others, good-natured, cooperative attitude
• Reliable, responsible, and dependable
• Honest and ethical
• Knowledge of the structure and content of the English language including the spelling and meaning of words
• Aptitude to work independently as well as in a team environment
• Effectively multi-task and adapt to fast paced environment
• Think ahead, connect pieces of information, and coordinate workforce accordingly
• Basic math and computer skills
• Read, write, and comprehend simple instructions, short correspondence, and memos
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
• See details at close and far range
• See under low-light conditions and in the presence of a glare or bright lighting
• See objects or movements of objects to ones side when eyes are looking ahead
• Match or detect differences between colors, including shades of color or brightness
• Detect the differences between sounds that vary in pitch and loudness
• Judge the distance of an object
• Know the direction from which a sound originated
• Quickly respond to a signal (sound, light, picture) when it appears
• Listen to and understand information presented through spoken words
• Read and understand information presented in writing
• Make repeated movements of the fingers, hands, and wrists
• Exert maximum muscle force to lift, push, pull, or carry objects
• Keep balance or stay upright when in an unstable position
• Make repeated adjustments to the controls of a machine or a vehicle to exact positions
• Coordinate 2 or more limbs while sitting, standing, or lying down
• Exert muscle force repeatedly or continuously over time
• Use muscle force to propel oneself or to throw an object
• Use abdominal and lower back muscles to support part of the body repeatedly or continuously over time
• Bend, stretch, twist, or reach with body, arms, and/or legs

Nice To Haves

• Previous dispatch, cashier, and/or customer service experience preferred

Responsibilities

• Answer customers questions and provide information on procedures or policies.
• Create a welcoming experience by authentically greeting customers.
• Direct guests to parking space and accurately complete transactions.
• Dispatch shuttles and ensure space usage is maximized.
• Receive and prioritize incoming telephone calls.
• Compile and maintain reports and records.
• Stock water coolers.
• Maintain an exceptional level of customer service and responsiveness.
• Maintain clean and orderly checkout areas and complete other general cleaning duties.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed