Guardia de Seguridad Bilingue Hotel

Allied Universal • San Juan, PR

5d

About The Position

Allied Universal is hiring a bilingual hotel security officer in Puerto Rico. The role provides security and customer service while carrying out security procedures, site-specific policies, and emergency response activities when applicable. Duties include regular and random patrols and receiving and directing employees and visitors according to the establishment’s rules and assigned post orders. Work environments and conditions may vary by client site.

The position is full-time, with rotating schedules and weekly itineraries. The hourly pay is $11.50. Applicants must be fluent in spoken and written Spanish and English. Employment is conditional on background screening and, where permitted by law, drug screening. A valid Puerto Rico driver’s license is required; additional licensing may be required under applicable laws and regulations.

Requirements

• Be at least 21 years old for unarmed roles.
• Have a high school diploma or equivalent, or five years of verifiable experience.
• Be available for rotating schedules and weekly itineraries.
• Be fluent in spoken and written Spanish and English; English is required for bilingual positions.
• Have customer service skills.
• Possess a current, valid Puerto Rico driver’s license.
• Be available for credentialing processes and training.
• Submit to a background investigation as a condition of employment.
• Submit to drug screening as a condition of employment, to the extent permitted by law.
• Meet applicable licensing requirements; a valid Puerto Rico driver’s license is required.

Responsibilities

• Provide customer service by carrying out security and safety procedures, site-specific policies, and emergency response activities when applicable.
• Respond calmly to incidents and critical situations, using problem-solving skills.
• Conduct regular and random patrols around the business and its perimeter.
• Receive and direct employees and visitors in the reception area according to establishment rules and assigned post orders.

Benefits

• Ongoing paid training and professional growth opportunities.
• 401(k) plan, subject to eligibility requirements.
• Accrual of paid sick leave and vacation in accordance with jurisdictional labor laws.
• Weekly pay by direct deposit every Thursday.
• Electronic access to schedules, pay statements, and training through company digital platforms.
• Employee discounts at restaurants, entertainment venues, and other businesses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED