GTM Systems Engineer

DNSFilter

6d•$130,000 - $155,000•Hybrid

About The Position

DNSFilter is revolutionizing network security with fast, accurate, and reliable threat protection and content filtering. We are a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer. As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, we are looking for a GTM Systems Engineer to own the day-to-day configuration, integrity, and health of the platforms our revenue teams run on, primarily Salesforce and HubSpot. This is a hands-on build-and-maintain role where you will own how leads route, how records are structured, how our systems talk to each other, and how we know when something breaks. The ideal candidate is a strong administrator who tests before shipping, documents what they change, and communicates clearly with the Sales and Marketing teams who depend on the outcome. This role sits on the GTM Operations team and partners closely with the Lead GTM Systems Engineer, the GTM Operations Analyst, Sales, Marketing, Customer Success, and Technical Support. Eligible candidates have worked successfully in a small to mid-sized fast-paced, hyper-growth SaaS start-up or scale-up. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

Requirements

4+ years administering Salesforce in a B2B SaaS environment
Hands-on experience administering HubSpot, including the Salesforce integration and field mapping
Salesforce Administrator certification, or equivalent demonstrated experience
Demonstrated experience configuring lead routing, assignment rules, and territory models
Experience running bulk data operations and imports with appropriate testing and validation
A working habit of testing before deploying and documenting what you changed
Ability to communicate clearly and directly with non-technical stakeholders about system behavior and its consequences
Ability to work hours overlapping with ET
Must be eligible to work in the region of hire without sponsorship now and/or in the future

Nice To Haves

Salesforce Advanced Administrator or Platform App Builder certification
HubSpot Operations Hub or Marketing Hub certification
Experience with data quality tooling such as RingLead, Openprise, or similar
Experience with Zendesk, Vitally, ZoomInfo, Gong, or similar GTM tools
You find the configuration problem behind the symptom rather than fixing records one by one
You tell people what will happen before it happens, and what happened after it did

Responsibilities

Own day-to-day configuration of Salesforce and HubSpot: objects, fields, record types, page layouts, validation rules, flows and workflows
Maintain naming conventions, picklist values, and field standards so the data stays usable downstream
Own the configuration of lead and account assignment: assignment rules, round robins, queues, territory and pod mapping
Validate that routing behaves as documented, and that records land with an active, correct owner
Investigate and resolve routing failures, and identify the underlying configuration issue rather than correcting records one at a time
Own the HubSpot to Salesforce integration in practice: field mappings, sync rules, exclusion criteria, and error monitoring
Maintain documentation of how data moves between systems, including known edge cases and behavior that surprises people
Monitor sync errors and integration health proactively, and resolve issues before stakeholders report them
Own list imports end to end: file preparation, field mapping, campaign and source assignment, execution, and post-import verification
Maintain the SOPs that make imports repeatable and auditable
Run regular audits for duplicates, records owned by inactive users, incomplete required fields, and misassigned territories
Execute mass updates and cleanup projects with appropriate backup and validation
Establish and maintain routine checks so integrity issues surface from within the team
Test configuration changes in sandbox or with controlled records before production
Maintain a change log covering what changed, why, who approved it, and how it was validated
Communicate releases, fixes, and known issues to the Sales and Marketing teams affected
Triage and resolve platform issues from the GTM intake queue against defined SLAs
Close the loop with requesters and impacted stakeholders on status, resolution, and anything still outstanding
Use AI tooling, including Claude, to accelerate investigation, testing, and documentation

Benefits

Pathway to promotion based on results and performance, not just time in the chair.
Passionate and intelligent colleagues who work hard and have a good time doing it
Paid company-wide week off at the end of each year
Flexible Vacation Policy
Awesome company swag
Full medical, dental, and vision benefits for US, UK, and Canada-based employees
Full short-term disability and life benefits; available long-term disability
Retirement savings account options with vested company matching for qualifying employees
In-person annual gatherings. Last time we all spent a week on a beach in the Dominican Republic!
Opportunity to advance your compensation based on performance over time.