GTM Systems Director

Daloopa•New York, NY

1d•$166,000 - $205,000•Hybrid

About The Position

This role is focused on owning our system architecture, development, usability, and automation capability. That automation capability is both internal (system automation, agents, GTM mechanisms), and external (outbound touchpoints to customers).

Requirements

Background in software engineering, data engineering, or a technical IC role.
8-10 years of Salesforce experience implementing Sales Cloud, Service Cloud
Understanding of configuration, data model / architecture and security model
Hands-on experience with building custom solutions using Apex, Visualforce and LWC
Broad IT background and sound business acumen including business architecture, technical architecture, software/systems engineering, cloud computing, and the software development process (SDLC)
Strong end-to-end understanding of GTM processes
Solid experience integrating applications using platforms like MuleSoft/Workato
Strong understanding and experience with implementing modern applications at scale
Analytical skills to understand business problems and propose best technical solution
Best Practices understanding on Coding Standards, Deployment and Governor limits
3-5 years of experience in GTM engineering, revenue technology, data engineering, or a closely related technical domain.
Hands-on experience with workflow automation platforms (Zapier, n8n, Clay, or similar).

Nice To Haves

Salesforce certifications are strongly preferred

Responsibilities

Oversee the design, implementation and deployment of Salesforce, CPQ and other business systems including production support.
Demonstrate big-picture and technical thought leadership. Hands on technical architecture and design expertise on building innovative and transformative solutions at scale.
Responsible for platform security, Salesforce Org health, system performance and monitoring, Data, UX, API strategy and integration strategy with third party apps and enterprise systems.
Help build reusable assets for use, Buy vs Build analysis & software selection evaluations.
Build and deliver Proof of Concepts (POC) using Salesforce and other technologies.
Develop and author technical business solutions, system architecture diagrams, presentations, and effectively communicate the technology vision and solutions at all levels in the organization.
Automate manual GTM processes end-to-end, from lead enrichment and account research to pipeline hygiene and outbound sequencing, using AI agents, no-code/low-code tools, and custom integrations.
Build event-driven automation across the GTM stack using Airtable, Clay, Zapier, n8n, and similar tools, always asking "how do we make this scale?" rather than "how do we make this work once?"
Keep clean, reliable data moving between core GTM systems like Salesforce, Databricks, enrichment tools, and downstream platforms like Gong and Outreach.
Use Hightouch and Fivetran to operationalize warehouse data across the GTM stack.
Leverage LLMs (Claude, ChatGPT, Gemini) to build intelligent automations for outbound, enrichment, account research, and internal workflows.
Think in terms of "signal → insight → action": ingest intent data, score accounts, and route intelligence to the right reps at the right time.