GTM Strategy & Operations, Strategic Programs

OpenAI • San Francisco, CA

1d

About The Position

At OpenAI, we are building AI systems that expand human capability and transform how work gets done. Our Go-To-Market (GTM) organization brings these capabilities to customers by driving adoption, usage, and long-term value. We are hiring a GTM Strategy & Operations, Strategic Programs lead to help drive OpenAI's highest-priority GTM programs from strategy through execution. This role sits at the center of complex, cross-functional work across Sales, Product, Marketing, Product Marketing, Operations, Enablement, Finance, Communications, and leadership. This is a high-leverage role for someone who can turn ambiguous priorities into clear plans, align stakeholders, keep execution moving, and build the operating systems that help the GTM organization scale. You will help ensure our most important programs have clear ownership, strong coordination, customer and field signal, and measurable business impact. You will operate across strategy and execution, partnering with GTM leadership and cross-functional teams to shape, plan, and deliver strategic programs that matter to the business. You will translate complex business priorities into aligned workstreams, clear milestones, operating cadences, and executive-ready updates. The ideal candidate is equally comfortable structuring ambiguous problems, building durable processes, influencing without authority, and rolling up their sleeves to remove blockers. You should be energized by fast-moving environments, high-stakes priorities, and work that requires both strategic judgment and operational rigor.

Requirements

• 8+ years in GTM strategy, operations, program management, consulting, or related fields
• Proven experience leading complex cross-functional programs in fast-paced environments
• Strong analytical, problem-solving, communication, and stakeholder management skills
• Ability to operate through ambiguity, prioritize effectively, and drive outcomes with high ownership

Nice To Haves

• Experience in high-growth SaaS, AI, or enterprise technology companies
• Background building operating models, launch processes, or executive reporting systems
• Familiarity with enterprise GTM motions, customer launches, or product-led growth
• Consulting, chief-of-staff, or business operations experience is a plus

Responsibilities

• Lead high-priority GTM initiatives including product launches, sales plays, and customer programs
• Build execution plans, manage risks, and drive cross-functional alignment from strategy through delivery
• Develop data-driven recommendations to improve pipeline, conversion, and productivity
• Support planning cycles and help prioritize initiatives aligned to company goals
• Establish operating cadences, executive reporting, decision forums, and standardized program communications
• Create repeatable processes to launch, measure, and improve cross-functional programs at scale
• Partner across Sales, Product, Marketing, Enablement, Operations, Finance, and Communications
• Align stakeholders, manage dependencies, and drive execution across teams

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed