GTM Specialist
About The Position
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. The Role: As a GTM Specialist at PolyAI, you’ll be at the forefront of helping us grow by identifying and developing new business opportunities, establishing key relationships, and driving revenue growth. Your role will be to work closely with our sales, pre-sales, and solutions teams to ensure the successful acquisition and retention of clients.
Requirements
- Proven success in business development, with a strong track record of closing deals and driving revenue growth.
- Excellent communication and presentation skills, with the ability to articulate complex solutions clearly and persuasively.
- Ability to understand client needs and translate those into compelling solutions.
- Experience in consultative selling and ability to navigate complex sales cycles.
- Strong organizational and project management skills, with attention to detail and a proactive approach.
Nice To Haves
- Familiarity with AI, automation, and enterprise software sales.
- Experience selling into contact centers, customer service environments, or industries such as hospitality, banking, telecom, or insurance.
- A deep understanding of the sales process, from lead generation to closing deals.
Responsibilities
- Identify and pursue new business opportunities, building a strong sales pipeline.
- Build and maintain relationships with key stakeholders in industries such as banking, hospitality, and retail.
- Collaborate with the sales and marketing teams to develop targeted outreach and lead generation campaigns.
- Present PolyAI’s capabilities to prospective clients and demonstrate how our solutions can solve their specific business challenges.
- Work closely with internal teams to ensure successful handovers from sales to delivery.
Benefits
- Participation in the company’s employee share options plan
- 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
- Life Insurance
- STD and LTD
- The opportunity to contribute to the company’s 401k plan
- Flexible PTO policy + 11 designated company holidays
- Annual learning and development allowance
- We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus!
- Enhanced parental leave
- Company-funded fertility and family-forming programmes
- Menopause care programme with Maven
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
