GTM Solutions Architect

ZoomInfo TechnologiesWaltham, MA
Hybrid

About The Position

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. As a GTM Solutions Architect , you will play a crucial role in bridging the gap between our innovative solutions and our clients' business needs. You will engage directly with customers to understand their unique challenges, identify opportunities for our solutions, and effectively communicate the tangible business value and ROI of our offerings. Your expertise in consulting, solution discovery, and value communication will be essential in driving customer satisfaction and sales growth.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus
  • 7+ years of experience in consulting, solution selling, or a similar customer-facing role, preferably within the SaaS industry
  • Proven experience in ROI assessment and business value communication
  • Strong analytical skills with the ability to assess customer needs and translate them into actionable insights
  • Excellent presentation skills, with a track record of successfully engaging executive-level stakeholders
  • Experience in developing tools or frameworks for value assessment and communication
  • Exceptional interpersonal skills and the ability to build relationships with clients and internal teams

Responsibilities

  • Collaborate with clients to conduct thorough needs assessments and identify their business challenges, goals, and opportunities for our SaaS solutions
  • Serve as the primary customer-facing representative for solution design, value assessments, working closely with prospects and existing clients to ensure alignment between their needs and our offerings
  • Develop and present comprehensive ROI assessments to quantify the financial impact of our solutions on client operations, leveraging data-driven insights
  • Craft and deliver compelling narratives that clearly articulate the business value and strategic advantages of our solutions to diverse stakeholders
  • Establish and maintain a robust framework for discovery sessions and value proposals that can be utilized across the sales organization to ensure consistency and effectiveness
  • Prepare and deliver high-level presentations and workshops to executive teams, ensuring they grasp the solution framework, value proposition and potential ROI of our solutions
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