GTM Reporting Analyst

OpenEd • Boston, MA

17h • Remote

About The Position

The GTM Reporting Analyst is responsible for translating business questions from RevOps and go-to-market teams into actionable reporting. This role primarily supports the RevOps Analyst, and by extension, the Marketing, Customer Success, and Support teams. The analyst will build dashboards, write queries, and structure data to provide clear insights. This is not a data engineering role focused on building pipelines or owning infrastructure, but rather a reporting and visualization specialist with GTM business acumen. The analyst must understand the customer lifecycle, extract truth from data, and present it clearly, credibly, and actionably, always starting with the 'so what'.

Requirements

• 3 or more years of experience in a data analyst, reporting analyst, or business intelligence role, ideally supporting GTM, RevOps, or go-to-market functions.
• Strong, hands-on SQL skills with the ability to write complex queries against a cloud data warehouse.
• Direct experience in Snowflake strongly preferred.
• Demonstrated proficiency building dashboards and reports in Metabase, including structuring questions, building collections, and designing for self-serve adoption by non-technical users.
• Deep understanding of GTM KPIs across the full customer lifecycle including funnel conversion, pipeline health, campaign performance, customer retention, CSAT, SLA attainment, and expansion revenue.
• A genuine 'so what' orientation: finishing a dashboard when a business stakeholder can understand it and know what to do next.
• Strong written and verbal communication skills with the ability to present findings clearly to both technical and non-technical audiences.
• Experience partnering with RevOps, operations, or strategy teams as an internal customer, with the discipline to prioritize based on business impact.

Nice To Haves

• Exposure to dbt for data modeling and transformation.
• Familiarity with HubSpot data structures and CRM data mapping.
• Experience establishing or contributing to a metric governance framework.
• Experience in a B2C or B2B SaaS company, a RevOps consulting environment, or a high-growth startup.
• Comfortable working from loosely defined business questions and translating them into well-scoped reporting deliverables.

Responsibilities

• Build and maintain self-serve dashboards in Metabase to answer specific business questions and reduce ad-hoc requests.
• Write clean, well-documented SQL against Snowflake for data extraction, transformation, and validation.
• Translate business logic into accurate and repeatable queries and data structures, partnering with Data Engineering on dbt models if needed.
• Partner with RevOps Analyst to define, document, and standardize GTM metrics across marketing, retention, support, and revenue.
• Own the source of truth for metric calculations and ensure consistency across reporting.
• Communicate insights by clearly naming unexpected findings, trends, or signals for leadership action.
• Work closely with the RevOps Analyst to understand business questions, prioritize the reporting roadmap, and deliver useful outputs.
• Take ownership of output accuracy, verifying dashboards and reports before sharing, investigating discrepancies, and surfacing upstream issues.

Benefits

• Competitive salary
• 401k plan + company matching opportunities
• Health insurance package including medical, dental, vision, life, critical illness, accident, STD/LTD, HSA, and FSA with dependent care
• Flexible Work Arrangement: fully remote workforce with autonomy in work hours
• Generous Paid Time Off policy
• Supportive and collaborative team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed