GTM Reporting Analyst

OpenEd • Boston, MA

1d • $110,000 - $125,000 • Remote

About The Position

The GTM Reporting Analyst is responsible for translating business questions from RevOps and go-to-market teams into actionable reporting. This role serves as a reporting and visualization specialist with GTM business acumen, focusing on understanding the full customer lifecycle, extracting truth from data, and presenting it clearly and actionably. The analyst will develop self-serve dashboards, write SQL for data extraction and transformation, define and govern GTM metrics, communicate insights, and partner cross-functionally to ensure data accuracy and usefulness. The success of this role is measured by the adoption, trust, and impact of the reporting produced, ultimately empowering stakeholders with data-driven confidence.

Requirements

• 3 or more years of experience in a data analyst, reporting analyst, or business intelligence role, ideally supporting a GTM, RevOps, or go-to-market function.
• Strong, hands-on SQL skills with the ability to write complex queries against a cloud data warehouse, with direct experience in Snowflake strongly preferred.
• Demonstrated proficiency building dashboards and reports in Metabase, including structuring questions, building collections, and designing for self-serve adoption by non-technical users.
• Deep understanding of GTM KPIs across the full customer lifecycle including funnel conversion, pipeline health, campaign performance, customer retention, CSAT, SLA attainment, and expansion revenue.
• A genuine "so what" orientation: you do not consider a dashboard finished when the data is technically correct. You consider it finished when a business stakeholder can look at it, understand what it means, and know what to do next.
• Strong written and verbal communication skills with the ability to present findings clearly to both technical and non-technical audiences.
• Experience partnering with RevOps, operations, or strategy team as an internal customer, with the discipline to prioritize based on business impact rather than personal technical interest.

Nice To Haves

• Exposure to dbt for data modeling and transformation, including an understanding of how clean, well-tested models improve reporting reliability downstream.
• Familiarity with HubSpot data structures and how CRM data maps into a warehouse environment, particularly around contact lifecycle stages, deal pipelines, and ticket objects.
• Experience establishing or contributing to a metric governance framework including documented definitions, agreed calculation logic, and version control for key KPIs.
• Experience in a B2C or B2B SaaS company, a RevOps consulting environment, or a high-growth startup where speed and clarity of insight matter as much as analytical rigor.
• Comfortable working from loosely defined business questions and translating them into a well-scoped reporting deliverable without needing a detailed specification handed to you

Responsibilities

• Build and maintain trusted, self-serve dashboards in Metabase that serve the full GTM organization, answering specific business questions and reducing ad-hoc requests.
• Write clean, well-documented SQL against Snowflake to extract, transform, and validate data for reporting, translating business logic into accurate, repeatable outputs.
• Partner with the RevOps Analyst to define, document, and standardize GTM metrics across marketing, retention, support, and revenue, owning the source of truth for metric calculations.
• Communicate insights beyond the data, framing implications and turning data into a clear point of view.
• Work closely with the RevOps Analyst to understand business questions, prioritize the reporting roadmap, and deliver technically accurate and useful outputs.
• Take ownership of the accuracy of reporting outputs, verifying dashboards and reports before sharing, and investigating discrepancies.

Benefits

• Competitive salary
• 401k plan + company matching opportunities
• Health insurance package including medical, dental, vision, life, critical illness, accident, STD/LTD, HSA, and FSA with dependent care
• Flexible Work Arrangement: We’re a fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours.
• Generous Paid Time Off policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed