GTM Operations and Planning Manager

Thomson Reuters•Eagan, MN

1d•Hybrid

About The Position

The GTM Operations and Planning Manager is responsible for the operational infrastructure that enables the SLF Segment's go-to-market motion to function and scale. This role sits at the intersection of sales execution, technology, and strategic communications—owning the systems, cadences, and alignment mechanisms that allow quota-carrying teams to focus on selling. The ideal candidate is a highly organized operator with a bias for action, a systems mindset, and the ability to connect strategy to day-to-day execution. In this role as a GTM Operations and Planning Manager, you will be accountable for: Cadence Architecture & Seller Enablement: Build, manage, and continuously optimize outbound prospecting cadences by segment and practice area Own the full cadence lifecycle—build, monitor, adjust, and execute—on behalf of quota-carrying reps including Sellers, CEs, and SDRs Develop and maintain metrics to capture, analyze, and report cadence effectiveness; escalate issues through appropriate channels Lead & Content Activation: Ensure leads generated through campaigns, events, and digital channels are actively worked and tracked through to outcome Monitor content utilization across the sales motion and create direct connections between content engagement signals and seller action Technology Integration & Rollout: Manage onboarding, adoption, and buildout of new GTM tools and technologies across the SLF Segment Identify, develop, and implement process improvement opportunities to increase efficiency and maximize return on technology investments Lead change management efforts associated with new platform rollouts; drive adoption and minimize disruption to sales productivity GTM Communications & Campaign Sync: Serve as the operational connective tissue between Product Marketing, Partnerships, Customer Success, and Sales—ensuring alignment and a unified execution rhythm Manage the SLF Briefing Room, roadshow readiness, and new product/feature launch communications Report key business decision-making information to management on both ad-hoc and recurring bases; represent the segment in management meetings, steering committees, and task forces Classic-to-AI Journey Mapping: Build and maintain the migration journey for Classic-to-CoCounsel/AI products, including messaging frameworks, event sequencing, and stage-appropriate content Develop sales plays and cross-sell motion content that meets customers at each stage of their AI adoption journey Contribute to the segment's strategic planning process, with specific involvement in product launch execution, marketing and sales campaign coordination, and sales channel alignment

Requirements

Proven experience managing GTM, sales, or revenue operations within a B2B SaaS or technology environment
Hands-on experience building and managing sales cadences and outbound prospecting programs (e.g., Outreach, Eloqua, or equivalent platforms)
Strong cross-functional collaboration skills; ability to align and influence stakeholders across Sales, Marketing, Product, and CS
Demonstrated ability to manage technology rollouts and drive adoption across sales teams
Analytical mindset with experience building performance metrics and reporting frameworks to support data-driven decisions
Excellent organizational and project management skills; comfortable managing multiple priorities in a fast-paced environment

Nice To Haves

Experience with AI/ML product go-to-market motions or technology migration campaigns is a plus

Responsibilities

Build, manage, and continuously optimize outbound prospecting cadences by segment and practice area
Own the full cadence lifecycle—build, monitor, adjust, and execute—on behalf of quota-carrying reps including Sellers, CEs, and SDRs
Develop and maintain metrics to capture, analyze, and report cadence effectiveness; escalate issues through appropriate channels
Ensure leads generated through campaigns, events, and digital channels are actively worked and tracked through to outcome
Monitor content utilization across the sales motion and create direct connections between content engagement signals and seller action
Manage onboarding, adoption, and buildout of new GTM tools and technologies across the SLF Segment
Identify, develop, and implement process improvement opportunities to increase efficiency and maximize return on technology investments
Lead change management efforts associated with new platform rollouts; drive adoption and minimize disruption to sales productivity
Serve as the operational connective tissue between Product Marketing, Partnerships, Customer Success, and Sales—ensuring alignment and a unified execution rhythm
Manage the SLF Briefing Room, roadshow readiness, and new product/feature launch communications
Report key business decision-making information to management on both ad-hoc and recurring bases; represent the segment in management meetings, steering committees, and task forces
Build and maintain the migration journey for Classic-to-CoCounsel/AI products, including messaging frameworks, event sequencing, and stage-appropriate content
Develop sales plays and cross-sell motion content that meets customers at each stage of their AI adoption journey
Contribute to the segment's strategic planning process, with specific involvement in product launch execution, marketing and sales campaign coordination, and sales channel alignment

Benefits

Hybrid Work Model
Flexibility & Work-Life Balance
Work from anywhere for up to 8 weeks per year
Career Development and Growth
Grow My Way programming
Industry Competitive Benefits
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more
Social Impact
Two paid volunteer days off annually
Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays (including two company mental health days off)
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan