GTM Operations Manager
About The Position
The GTM Operations Manager is responsible for supporting the GTM planning process and operating rhythm across Sales and Renewals to ultimately develop and drive initiatives that accelerate ARR growth. This role plays a critical part in the broader Go-To-Market strategic planning cadence by fostering action-oriented discussion and managing the execution of the planning process to define the annual goals and strategic priorities. Reporting to the Sr. Director of Revenue Operations, this highly visible role will partner closely with the Revenue Operations, Finance, and Analytics teams as well as GTM leaders to define data-driven, strategic shifts in how we engage with customers to then build and programmatically execute initiatives to drive the requisite change. Sitting at the intersection between strategy and execution, this role is highly collaborative and action-oriented: working with IT and GTM leadership to design and implement shifts in how we interact and engage with customers to optimize their experience.
Requirements
- GTM planning process support
- Operating rhythm across Sales and Renewals
- Develop and drive initiatives to accelerate ARR growth
- Foster action-oriented discussion
- Manage execution of planning process to define annual goals and strategic priorities
- Partner with Revenue Operations, Finance, and Analytics teams
- Partner with GTM leaders
- Define data-driven, strategic shifts in customer engagement
- Build and programmatically execute initiatives to drive change
- Design and implement shifts in customer interaction and engagement
- Optimize customer experience
- Historical trend analysis
- Future year growth assumptions
- Business process improvement initiatives
- Change management activities
- Support adoption of changes to engagement and operating models
- Headcount and budget planning
Responsibilities
- Drive target planning and development through historical trend analysis and future year growth assumptions
- Present data-driven recommendations and structure programmatic approach to driving change
- Actively design and lead business process improvement initiatives with a central focus on delivering an exceptional customer experience
- Lead change management activities to support adoption of any changes to the engagement model and operating models
- Drive headcount and budget planning throughout the year
Benefits
- Restricted stock units
- Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
