GTM Operations Analyst

DNSFilter

3d•Hybrid

About The Position

DNSFilter is seeking a GTM Operations Analyst to serve as the operational backbone for their go-to-market teams. This role will be responsible for reporting, tooling, process design, and day-to-day support for Sales, Marketing, and Customer Success. The ideal candidate will possess strong analytical skills, a proactive approach to problem-solving, and the ability to translate data into actionable insights. Additionally, the role involves acting as an AI enablement resource, building AI-powered workflows, and assisting the GTM organization in maximizing the use of their existing tools. This is a full-time position, preferably with a hybrid-office schedule in Westchase, FL, within a fast-paced, hyper-growth SaaS startup environment.

Requirements

3+ years of experience in a Revenue/Sales Operations or GTM analytics role.
Proficiency in Salesforce and HubSpot, or a comparable marketing automation platform.
Familiarity with at least two tools in the modern GTM stack (e.g., Gong, ZoomInfo, 6Sense, Regie.ai, or similar).
Experience building in Power BI or similar BI tools.
Hands-on experience using Claude or a similar AI tool to build workflows and deliver scalable solutions.
Strong analytical skills with the ability to work through messy data and translate numbers into a clear narrative.
Proven ability to document detailed processes and drive improvements.
Ability to communicate clearly and directly at all levels, from peers to C-Suite.
Ability to work hours overlapping with ET hours.
Must be eligible to work in the region of hire without sponsorship now and/or in the future.

Nice To Haves

Experience with Vitally, Gainsight, or another CS platform.
Exposure to SQL or basic data querying.
Experience on platform implementation teams and/or tool ROI reviews.
Experience supporting a Sales/GTM team through rapid scaling (Series A+).
Ability to spot and solve problems before they're escalated.
Ability to share what data means and what should happen next when presenting data.
Organized, detail-oriented, and reliable with follow-through.
Ability to move fluidly across functions (Sales forecast calls, Marketing attribution reviews, and CS renewal planning sessions).
Genuine curiosity about AI and automation and actively looking for ways to use it to improve own work and teammates' work.

Responsibilities

Build and maintain dashboards in Salesforce, HubSpot, and Vitally to provide GTM leaders with clear visibility into pipeline health, conversion, retention, and revenue performance.
Own core KPI tracking across the funnel, ensuring data accuracy and proactively surfacing insights beyond simple reports.
Partner with the GTM Engineer to ensure reporting data is captured correctly at the source.
Deliver ad hoc analysis for GTM leadership, including deal inspection, cohort analysis, campaign attribution, churn drivers, and segment performance.
Track GTM tool adoption across the stack (e.g., ZoomInfo, Gong, 6sense, Regie.ai), identifying underutilization and consolidation opportunities.
Conduct regular tool audits to identify redundant capabilities and maintain a lean, intentional tool stack.
Build Claude-powered automations to address specific GTM operational challenges, managing the entire process from problem identification to deployment.
Train teammates on AI tools, share best practices, and expand the GTM organization's capabilities with AI.
Map, document, and maintain key operational processes, including rules of engagement, lead assignment flows, deal stage management, renewal workflows, and marketing-to-sales handoffs.
Partner with the RevOps leader on quarterly process reviews and manage the intake and prioritization of process change requests from GTM teams.
Serve as a primary GTM Operations point of contact, managing the intake queue, handling reporting requests, and troubleshooting platform issues.
Maintain data quality across core platforms through regular audits and collaboration with teams to correct records and assignment issues.

Benefits

Pathway to promotion based on results and performance, not just time in the chair.
Passionate and intelligent colleagues who work hard and have a good time doing it.
Paid company-wide week off at the end of each year.
Flexible Vacation Policy.
Awesome company swag.
Full medical, dental, and vision benefits for US, UK, and Canada-based employees.
Full short-term disability and life benefits; available long-term disability.
Retirement savings account options with vested company matching for qualifying employees.
In-person annual gatherings.
Opportunity to advance compensation based on performance over time.