GTM Engineer, Revenue Operations

ContactMonkey•Toronto, ON

2d•CA$120,000 - CA$150,000•Hybrid

About The Position

We are looking for a GTM Engineer, Revenue Operations to join our Revenue Operations team and help build the next generation of ContactMonkey’s revenue engine. You will sit at the intersection of RevOps, Sales, Marketing, Data, and AI automation. You will own core GTM systems, build scalable workflows, improve lead and account distribution, support forecasting and stage discipline, and turn ideas into working systems that help our revenue teams generate, manage, and convert pipeline more effectively. You will be the primary owner of Salesforce, HubSpot, and Clay, and you will partner closely with the VP of RevOps on our analytics stack, including AWS AppFlow, Athena, and QuickSight. You will also help expand our AI personalization initiatives and enable the sales team through better process, data, Gong insights, and MEDDIC adoption. The ideal candidate is a builder-operator: technically curious, commercially sharp, automation-obsessed, and comfortable using AI and low-code/no-code tools to ship practical solutions quickly.

Requirements

5+ years in Revenue Operations, Sales/Marketing Operations, or GTM Engineering.
Hands-on experience with Salesforce and HubSpot, covering architecture, process design, data quality, and reporting.
Experience with Clay (or the ability to master it) for building AI-powered automations, including enrichment, personalization, and CRM writeback. Proven ability with other automation tools (e.g., Zapier, Salesforce Flow).
Comfortable with data schemas, SQL, troubleshooting, and partnering on analytics infrastructure.
Deep understanding of B2B SaaS GTM motions, including pipeline generation, forecasting, and sales methodology.
A detail-oriented, commercially sharp builder-operator who prioritizes speed, iteration, and clear communication with technical and non-technical stakeholders.

Nice To Haves

Salesforce certifications (e.g., Administrator, Platform App Builder).
Experience with AWS AppFlow, Athena, QuickSight, S3, or similar data/BI infrastructure.
Experience supporting MEDDIC or another enterprise sales methodology inside Salesforce.
Experience with Gong administration, trackers, call analysis, enablement workflows, or sales coaching insights.
Experience with AI personalization at scale, outbound automation, intent-based routing, lead scoring, account scoring, or sales-assist workflows.
Experience working in a high-growth SaaS company with Sales, Marketing, Customer Success, and Finance stakeholders.
Basic scripting experience in Python, JavaScript, or another language.
Experience with Salesforce Flow, Apex, HubSpot Operations Hub, APIs, webhook-based automation, or reverse ETL tools.

Responsibilities

Own and evolve the GTM technology stack: Own the day-to-day health, architecture, and continuous improvement of Salesforce and HubSpot. This includes object design, fields, workflows, automations, integrations, data quality, permissions, campaign and lifecycle tracking, and the handoffs between Marketing, Sales, Customer Success, and Finance. Own ContactMonkey’s Clay instance and use it to build high-impact automation across enrichment, routing, research, personalization, scoring, and outbound/inbound workflows. Evaluate, implement, and optimize GTM tools that improve speed, data accuracy, rep productivity, and revenue visibility.
Build AI-powered revenue automation: Design and ship AI-enabled workflows that reduce manual work and improve GTM execution. This may include account research, persona mapping, lead enrichment, territory/account matching, inbound routing, outbound personalization, follow-up automation, and sales-assist workflows. Use AI-assisted development, automation tools, and “vibe coding” practices to prototype and operationalize new ideas quickly, while maintaining appropriate controls, documentation, and data hygiene.
Own lead and account distribution: Manage and improve the processes that determine how leads, accounts, and opportunities are assigned across the GTM team. This includes routing logic, ownership rules, round robins, territory mapping, SLA tracking, source attribution, deduplication, and exception handling. Partner with Sales and Marketing leaders to make sure the right records get to the right people at the right time, with the right context.
Partner with Marketing on demand gen operations: Work closely with the Marketing team to optimize inbound lead flow, including the routing and speed-to-lead logic in Chili Piper, so that high-intent prospects reach the right reps quickly and reliably. Help operationalize demand and intent tools like G2, turning buyer signals into actionable workflows that prioritize and surface the right accounts and leads. Build the workflows, data, and reporting needed to understand channel performance, giving Marketing and RevOps clear visibility into where pipeline and revenue are coming from. Support initiatives related to LLM discoverability, helping ensure ContactMonkey is well represented and easily found across AI-driven search and discovery experiences.
Support analytics, forecasting, and revenue visibility: Partner with the VP of RevOps to improve ContactMonkey’s revenue analytics foundation across AWS AppFlow, Athena, QuickSight, Salesforce, HubSpot, and related data sources. Help maintain clean, reliable data flows and build dashboards or reporting layers that give leaders visibility into pipeline creation, conversion, stage progression, forecast health, rep productivity, lead performance, campaign impact, and GTM efficiency.
Strengthen sales process and methodology: Support forecasting, stage management, pipeline hygiene, and MEDDIC adoption. This includes building the fields, validation rules, workflows, reporting, and enablement assets that help sales leaders inspect deals consistently and coach reps effectively. Help ensure Salesforce reflects the reality of the deal cycle, not just administrative updates.
Build Tools to Support Enablement through Gong and GTM insights: Build the tools and systems that allow Sales leadership and Enablement to effectively use Gong insights to improve rep performance, messaging, discovery, objection handling, MEDDIC adherence, and stage progression. Design and implement the practical enablement workflows, dashboards, trackers, and feedback loops based on call and deal insights, ensuring the right tools are in place for the enablement team.

Benefits

100% employer-paid benefits + a Health Spending Account from day one
Work from anywhere in the world for up to 4 weeks
Stock option plan—own a piece of our success
RRSP Group Savings Plan to plan for your future
Generous vacation package to recharge and relax
Personal development budget to fuel your growth
One personal day + two volunteering days to give back
Your Birthday off—celebrate on us!
Five health days per year to stay at your best
Beautiful downtown Toronto office for hybrid work—fully stocked with all the best snacks