GTM AI Operations Lead

Sensi.AI•Austin, TX

1d•Hybrid

About The Position

Sensi.AI is transforming the world of home care through agentic AI, and we're just getting started. As a hyper-growth startup, every team member has the opportunity to make a real impact on people's lives while working as part of a global, collaborative team in a flexible hybrid environment. We're looking for a GTM AI Operations Lead to help build the next generation of how our Go-to-Market organization operates. As AI transforms the way businesses work, we're looking for someone who is passionate about building AI-powered products that solve real operational problems. This role combines AI engineering, product thinking, and operational strategy to create intelligent solutions that improve how our GTM teams work every day. You'll partner closely with Sales, Marketing, Customer Success, Support, Revenue Operations, Product, and Engineering to understand business challenges, identify opportunities for AI, and rapidly build solutions that eliminate manual work, improve decision-making, and help our teams scale efficiently. This is a builder role. We are looking for someone who loves creating AI applications, experimenting with new technologies, and shipping solutions that have measurable business impact.

Requirements

AI Builder: You don't just use AI—you build with it. You have experience creating AI applications, agents, workflows, or internal tools that solve real business problems.
Engineering Mindset: You enjoy building, experimenting, and shipping solutions. You naturally think in systems, APIs, integrations, and scalable architectures.
AI Native: You're constantly exploring new AI models, frameworks, and development tools, and you're excited to apply them to real-world business challenges.
Builder Mentality: You move quickly from idea to prototype to production and enjoy solving ambiguous problems through experimentation.
GTM Fluency: You understand how Sales, Marketing, Customer Success, Support, and Revenue Operations work, allowing you to build solutions that fit naturally into their day-to-day workflows.
Product Mindset: You focus on solving user problems, gathering feedback, and continuously improving what you build.
Systems Thinker: You understand how business systems connect and enjoy designing solutions that integrate seamlessly across multiple platforms.
Cross-Functional Collaborator: You work effectively with technical and business stakeholders and can translate operational challenges into scalable AI solutions.
Self-Starter: You thrive in fast-moving environments, take ownership, and are comfortable turning ideas into production-ready solutions.

Responsibilities

Build AI-powered applications, agents, copilots, and automations that improve how our GTM organization operates.
Partner with Sales, Marketing, Customer Success, Support, Revenue Operations, Product, and Engineering to understand business challenges and translate them into scalable AI solutions.
Partner with GTM teams to understand how they work today, identify friction points, and build AI-powered products that dramatically improve productivity.
Design, develop, and deploy AI workflows using modern AI development tools, APIs, LLMs, and business systems.
Rapidly prototype new AI solutions, validate them with end users, and continuously iterate based on feedback and business impact.
Build intelligent integrations across our GTM systems to ensure information flows seamlessly between platforms and users.
Evaluate emerging AI technologies and identify opportunities to leverage them across our GTM organization.
Measure adoption, operational improvements, and business impact to continuously optimize the solutions you build.
Establish best practices for building scalable, reliable, and maintainable AI applications across the business.
Stay at the forefront of AI innovation and continuously introduce new capabilities that improve how our teams operate