Growth Systems Manager (Business Development & Marketing Technology)
About The Position
Sandstone Care is seeking a Growth Systems Manager to manage the technology platforms supporting their Growth team, including Admissions, Business Development, and Marketing. This individual contributor role, part of the Information Systems team, will act as the primary technology partner for Growth leaders, translating business needs into scalable solutions to enhance efficiency, client engagement, and census growth. The position is responsible for the entire Growth technology stack, encompassing CRM, contact center, marketing, engagement, and privacy platforms, and will be instrumental in major technology initiatives and implementations.
Requirements
- Eligible to work in the United States
- Minimum of 3+ years as the primary administrator or owner of a CRM or comparable business platform with ability to show examples of hands on experience configuring a CRM required
- Familiarity with call tracking and contact center platforms such as CallTrackingMetrics (CTM), CallRail, or Five9 is a strong plus; willingness to learn and own these systems is required
- Must be able to work across multiple time zones
- A high school diploma or GED is required.
- Experience using Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Access, etc.
Nice To Haves
- Experience with New Resilence, Salesforce, or a healthcare focused CRM strongly preferred
- Experience with API integrations is preferred
- Familiarity with HIPAA-compliant marketing data tools (Ours Privacy, Freshpaint, or similar), Google Analytics 4, and tag management is a plus
- Bachelor’s Degree is preferred
- Previous experience or general knowledge of behavioral health treatment providers is preferred
Responsibilities
- Serve as the primary owner and administrator of Growth systems, including CRM, contact center, marketing, and engagement platforms.
- Configure, optimize, and maintain workflows, automations, integrations, reporting, and data quality.
- Partner closely with Admissions, Marketing, and Business Development leaders to identify and implement technology solutions.
- Lead Growth-related technology projects, including requirements gathering, implementation, testing, training, and adoption.
- Manage relationships with vendors and implementation partners.
- Develop reporting and dashboards that support data-driven decision-making.
- Maintain clear documentation, system governance, and best practices.
- Collaborate across departments to ensure solutions are scalable, sustainable, and aligned with organizational goals.
Benefits
- A competitive compensation and total rewards package including a meaningful salary, merit-based pay increases, and professional growth opportunities.
- A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days
- 401(K) program with 5% company match
- High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid.
- A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
- A collaborative and supportive community of therapists and team members: Fostering a positive work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
