Growth Support Coordinator

HSA Bank, a division of Webster Bank, N.A.•Milwaukee, WI

2d•$55,000 - $60,000•Remote

About The Position

At HSA Bank, a division of Santander Bank N.A., we’re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors. This role provides day-to-day support to the HSA Bank Growth team, including the remote Sales and Relationship Management teams. The Growth Support Specialists act as a point of reference, efficiently responding to requests for event coordination, employer and broker change processing, and research inquiries. This role routinely works within multiple systems to complete requests, route materials for review/approval, create standard proposals and take on ad-hoc assignments, as needed.

Requirements

H.S. Diploma or General Education Degree (GED) required
0-2 years of experience providing support to remote sales teams
Handles multiple priorities simultaneously and within agreed response times
Strong verbal and written communication
Ability to work and make decisions independently with a high level of professionalism

Nice To Haves

Marketing or sales background a plus

Responsibilities

Manage the support team inbox and handle internal team requests according to defined procedures.
Manages and supports special ad-hoc projects as needed in support of the HSA Bank growth team.
Helps maintain data systems and processes standardized forms.
Arranges for collateral and materials to brokers/employer group.
Assists in coordinating regional tradeshows and events for HSA Bank growth team.
Handles payments, and works with legal team for vendor contracting.
Assists Growth Enablement team with content management.
Creates standard RFPs.
Assists with training new team members.