Growth Strategist

Flint•San Francisco, CA

17h•Onsite

About The Position

Flint is the agentic platform that ships pages from your brand and ad campaigns. AI doesn't replace marketers. It removes the work that should never have been theirs: building a one-off landing page for every keyword, every campaign change, every A/B test, then waiting on design and engineering to do it. Today we deliver on-brand pages on your own domain in minutes, with no rebuilds and no engineers. We're backed by Accel, Sheryl Sandberg (former Meta COO)'s venture fund SBVP, and Neo. The vision Sandberg instantly understood Flint's vision. "I was sharing how it took (me) five teams three months to build one A/B test just to increase conversion by 10% on our Google ad," Lim said. "And then she stopped me, [and] said, 'Michelle, it was 140 people at Meta who had to do this'." — TechCrunch Imagine a website that builds new pages, tests creative, and optimizes performance in response to real-world signals: competitive shifts, user behavior, trending search queries, the way an autonomous vehicle responds to road conditions and traffic. The marketer still owns the work that compounds and the work that requires taste: strategy, audience, creative direction, brand judgment. Flint takes the manual production off their plate so they get those hours back. The team "One of the most talent-dense AI startups... each member of the early Flint team has a track record, and as a team, they perform like athletes. Amazing to watch." - Dan Levine, Accel Flint is led by co-founders Michelle Lim , Engineer #1 turned Head of Growth and Product at Warp, and Max Levenson , engineering leadership at autonomous vehicle startup Nuro, then Engineer #2 at Vooma (YCS23). Every single member of the Flint team has been a founding engineer / founder. Early stage best practices are in our team's DNA. Because of that, our team knows how to catalyze hockey stick growth, but just as critically, how to navigate it sustainably to create $XB valued companies. After all, we've done it before. We are alums of Netflix, Scale, and Shepherd (YC W21), and work together in-person out of historic Jackson Square. The product Companies have used Flint to hit goals like… Ranking #1 on AI answer engines like ChatGPT, Perplexity and Google AI Overview Lifting ad conversion rates Generating hundreds of thousands of dollars in pipeline revenue The Role: Growth Strategist Flint is growing fast, and the customers signing up now will determine whether our reputation spreads to the next marketing team. We’re hiring our first Growth Strategist to own this critical function. You’ll serve as a strategic advisor to our customers’ marketing teams—learning their goals, embedding in their workflows, and teaching them how to get the most out of Flint. You’ll report to the CEO and work closely with our Solutions Engineer to: Map their growth priorities Translate those into actionable Flint use cases Expand Flint into new teams and workflows You are not just supporting customers, you’re a strategic business partner , trusted advisor, and internal product voice. You’ll manage the customer relationship from sign-up through expansion: onboarding, monitoring customer health, reaching out to at-risk accounts, driving new use cases, and developing case studies. Success in this role is measured by customers activating, staying, expanding, and referring us to others. The ideal scenario is when customers call you before making any major marketing decision. You’ll be responsible for both small self-serve and mid-market accounts. We’re seeking a high-care, fast-moving individual energized by long-term relationships and deeply engaged in helping customers grow.

Requirements

4+ years of customer-facing experience, ideally in an agency setting close to marketing
AI fluency
Motivation to learn marketing (CMS, SEO, landing pages, lifecycle email, the whole stack. We'll teach you, but you have to want it
You write well. Most of the relationship lives in Pylon and Slack. Case studies live on the marketing site
You can read our product. When someone says "the editor is weird," you can figure out what they mean and route it to engineering
You're in SF or moving here. We work from the office

Nice To Haves

You've worked inside an agency and already understand marketing deeply
You have hands-on marketing experience
You're comfortable with ambiguity and no playbook. You've lived the problem of building and managing digital marketing and websites yourself
You're motivated by long-term relationships and helping customers win, not by closing tickets

Responsibilities

Build systems for customer health assessment : analyzing behavior, feature adoption, and marketing performance to surface risks and flag at-risk accounts early.
Develop targeted intervention plans.
Collaborate weekly with the engineering team, sharing customer feedback about onboarding issues and product areas that cause challenges.
Onboard with velocity & vision: Guide customers to their first “aha” moment in Flint, ensuring fast time-to-value while positioning Flint as a long-term strategic lever.
Be a growth partner: Act as an extension of our customers’ Marketing teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors.
Drive ongoing adoption & expansion: Continuously identify opportunities for Flint across sales, revops, marketing, and CX, expanding Flint’s footprint within the org.
Shape renewal outcomes: By driving outsized value, ensure every customer sees Flint as indispensable, leading to strong renewals and multi-team expansions.
Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Flint.
Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.