Growth Product Manager (Principal)

Constant ContactToronto, MA
Hybrid

About The Position

Constant Contact is seeking a Principal Growth Product Manager to lead experimentation across activation and monetization. This role is metric-driven, focusing on learning velocity, experimentation quality, and measurable improvements in activation, conversion, retention, and expansion metrics. You will join a high-performing growth organization with two dedicated squads of engineers, running approximately 20 experiments per month across onboarding, upgrade flows, lifecycle experiences, and monetization surfaces. The team operates with an autonomous, AI-native rhythm focused on fast iteration, rigorous measurement, and continuous learning. The ideal candidate thrives in experimentation, moves quickly, thinks statistically, and is energized by shipping iterative tests that drive measurable business outcomes.

Requirements

  • 8+ years of Product Management experience, with significant experience in Growth Product Management within SaaS, subscription, or consumer-oriented products.
  • Owned metrics across activation, monetization, retention, or lifecycle growth and have a track record of driving business impact through experimentation.
  • Deep experience designing and evaluating experiments, including hypothesis development, A/B testing methodologies, sample sizing, statistical significance, novelty effects, instrumentation quality, and interpreting ambiguous or conflicting results.
  • Think in funnels, cohorts, and behavioral data.
  • Optimize for measurable outcomes over roadmap output.
  • Value rapid learning, iteration, and continuous optimization.
  • Deeply comfortable using data to identify opportunities, validate hypotheses, and make decisions.
  • Understand metrics such as activation, conversion, retention, expansion, attach rate, LTV, churn, and trial-to-paid performance, and know how to translate data into action.
  • Understand the opportunities and constraints of mobile customer experiences and can simplify complex workflows into intuitive user journeys across devices.
  • Actively leverage AI tools to accelerate workflows, improve decision-making, and increase team efficiency.
  • Excited about how AI can enhance personalization, experimentation, and customer growth.
  • Collaborate effectively across Product, Engineering, Design, Analytics, Finance, and RevOps.
  • Communicate clearly, influence without authority, and can align teams around measurable business outcomes.

Responsibilities

  • Own Growth Experimentation: Design, launch, and scale continuous experiments across activation and monetization surfaces including onboarding flows, paywalls, upgrade experiences, trial-to-paid conversion, and retention journeys.
  • Define hypotheses, success metrics, and decision criteria to drive measurable improvements in customer behavior and business performance.
  • Prioritize and Balance Growth Bets: Continuously evaluate and prioritize a portfolio of growth opportunities ranging from rapid iteration experiments to larger strategic initiatives.
  • Balance speed, impact, technical complexity, and learning potential to maximize business outcomes and team velocity.
  • Lead with Speed and Autonomy: Operate as a leader within a highly autonomous growth squad.
  • Move quickly from insight to experiment, balancing rigor with execution speed.
  • Optimize for Mobile-First Customer Behavior: Help modernize and optimize activation and monetization experiences for a mobile-first customer base.
  • Identify friction points and opportunities across acquisition, onboarding, upgrade, and retention flows to create seamless cross-device experiences.
  • Leverage AI to Accelerate Growth: Use AI tools and workflows to improve experimentation velocity, analysis, prioritization, and decision-making.
  • Explore opportunities to apply AI-driven personalization, targeting, and optimization tactics across activation and monetization experiences.
  • Influence Monetization & Lifecycle Strategy: Contribute to broader growth initiatives including packaging, pricing, lifecycle optimization, and expansion strategy.
  • Partner with Finance, RevOps, Analytics, and leadership to validate opportunities through experimentation and customer behavior data.
  • Collaborate Across Functions: Work closely with Engineering, Design, Data & Analytics, Finance, and RevOps to prioritize opportunities, improve instrumentation, and ensure experiments are measurable, scalable, and operationally sound.

Benefits

  • health and welfare benefits
  • paid leave
  • generous paid time off policy
  • competitive benefits package that supports the health and well-being of you and your family
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