Growth Operations Coordinator

Grand Rapids Tech • Grand Rapids, MI

5d

About The Position

The Growth Operations Coordinator owns the sales process from inbound lead to signed agreement. You'll work closely with company leadership, engineers, project teams, and prospective customers to ensure every opportunity receives prompt attention and consistent follow-up. This role is ideal for someone who loves organization, accountability, customer communication, CRM management, and process improvement. Your success will directly impact company growth.

Requirements

• Excellent communication skills
• Strong organizational abilities
• High attention to detail
• Strong problem-solving skills
• Comfortable speaking with business owners and decision-makers
• Ability to manage multiple projects simultaneously
• Professional written communication skills
• Experience working within CRM systems
• Proficiency with Microsoft 365

Nice To Haves

• Sales coordination experience
• Project coordination experience
• B2B customer service experience
• MSP, technology, telecommunications, cybersecurity, marketing, or business services experience
• Proposal coordination experience
• RFP experience

Responsibilities

• Owns the sales process from inbound lead to signed agreement.
• Works closely with company leadership, engineers, project teams, and prospective customers to ensure every opportunity receives prompt attention and consistent follow-up.
• Manages CRM systems.
• Drives process improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed