Growth & Operations Analyst

FernstoneNew York City, NY
Onsite

About The Position

We are hiring 1 - 2 new grads (0 to 1 years of experience) to join us in NYC as a Growth & Operations Analyst starting summer 2026. We raised a $2.5M+ seed from YCombinator and other exceptional investors, grew from 0 to 100+ customers in 3 months , and have grown revenue by more than 5x since the start of the year. We are solving one of the most challenging and valuable problems in the economy : insurance for businesses with complex risk, a $100B+ market in the US alone. We are a team of 3 working in-person in NYC : this is not a traditional role, you will work directly with the founders and a cracked founding team. We work 5-6 days a week in-person. James Chen (Co-Founder, CEO): Previously created and led the Enterprise function at Traba. Ex-BCG and UChicago. Former debate champion ranked #1 in the US out of 10,000. Bryant Le (Co-Founder, CTO): Previously engineering at Google and SentiLink (Series B, a16z). Vanderbilt Applied Math/CS. David Mason (Head of Growth): Previously consulting at BCG (PE due diligences), former founder, Yale graduate.

Requirements

  • Gritty
  • Intelligent
  • Competitive
  • Process driven with exceptional attention to detail
  • Someone who thrives in a fast-paced environment

Responsibilities

  • Own inbound sales : speak to prospects, qualify them, close them
  • Own brokerage operations work : collaborate with underwriters and insurance carriers to obtain terms and place insurance coverages
  • Own customer success : serve as the main point of contact for our clients from onboarding through renewal
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