Growth Marketing Operations Manager

Garner Health•New York, NY

3d•$120,000 - $140,000•Hybrid

About The Position

Garner is seeking an exceptional Growth Marketing Operations Manager to join their Growth Marketing team. This role will be responsible for building the foundational systems and operations to support their full client book of business as they scale. The position will create a center of excellence for program management, data attribution, maximizing ROI of investments, and driving innovation in their data & marketing tech stack. The Growth Marketing Operations Manager will build workflows and systems to manage their rapidly growing client book of business across email, SMS, direct mail, print, and swag channels. This position will work closely with the Growth Marketing team, Client Management, Revenue Operations, and Data. The role will lead building automated and efficient processes and tools, including leveraging AI, to rapidly scale. This is a high-impact role at the heart of their growth engine, helping to engage more members, deliver a first-class member experience, and improve health outcomes at scale.

Requirements

4-5+ years of experience in Marketing Operations or related roles (e.g., Revenue Operations)
Deep familiarity with email & SMS campaign builds & automation platforms – preferably Iterable
Familiarity with HTML/CSS for basic email template customization
Design experience for marketing collateral (e.g., Google Slides, Figma)
Results-oriented strategic thinker & analytical problem solver who can break down ambiguous, complex problems, proactively identify opportunities, and translates vision into action - all while managing multiple complex initiatives simultaneously
A self-starter with the ability to “roll up your sleeves” and juggle multiple priorities & deadlines, doing whatever is necessary to ensure company success; thrives in a fast-paced, dynamic start-up environment
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
Authorized to work lawfully in the United States of America as Garner does not engage in immigration sponsorship at this time

Responsibilities

Lead campaign operations and tracking – building automated workflows and ensuring flawless campaign execution + QA across email, SMS, direct mail, print, and swag channels
Own Growth Marketing UTM tracking & data attribution to analyze channel and campaign performance, identify trends, and uncover optimizations.
Support managing the marketing programs budget, ensuring investments exceed ROI targets, and deliver performance insights to continuously improve spend efficiency
Own and evolve the Marketing Tech stack by partnering with Engineering, Data, and RevOps to drive the marketing technology strategy, roadmap, and AI innovation
Design & document new processes to map out the detailed logic & handoffs to cross-functional partners (e.g., Client Success, Product / Data / Eng)
Automate workflows and build AI tools for engagement marketing to make the team more efficient in how they serve clients and work with stakeholders