Growth Marketer

Decagon•San Francisco, CA

2d•Onsite

About The Position

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Eventbrite, ClassPass, Substack, Rippling, and BILT. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations. Decagon is backed by Accel, a16z, A, Elad Gil, and notable angels including Aaron Levie (CEO, Box), Howie Liu (CEO, Airtable), Matt MacInnis (COO, Rippling), Aaref Hilaly (Partner, BCV), Mike Vernal (ex-Sequoia), Frederic Kerrest (Cofounder, Okta), Jack Altman (CEO, Lattice), and Ed Hallen (Cofounder, Klaviyo). We’re looking for a Growth Marketer to lead our user acquisition strategies and accelerate our revenue growth. You will be responsible for developing campaigns, experimenting with marketing strategies, and analyzing performance to help establish Decagon as the dominant player in the AI customer support space. The role is 100% in-person in San Francisco.

Requirements

5+ years of experience in growth marketing, ideally at an early-stage company
Experience implementing marketing software tools
Strong analytical skills and ability to communicate marketing performance

Nice To Haves

Previous experience marketing customer support/experience tools

Responsibilities

Develop and execute demand-generation initiatives to drive new leads
Experiment rapidly with new messaging, channels, and tactics to optimize new customer acquisition
Develop an SEO, paid, and field marketing strategy
Collaborate effectively with cross-functional team members to align sales efforts with business objectives, creating a unified, agile approach to marketing
Analyze new experiment performance and communicate learnings to other stakeholders