Growth Delivery Director

Growth ProtocolNew York, NY
Hybrid

About The Position

Growth Protocol is hiring a Growth Delivery Director to lead the deployment of our neuro-symbolic reasoning platform across enterprise client engagements. You will own the full client relationship from onboarding through expansion — translating complex business challenges into structured, high-impact workflows and ensuring clients realize measurable value from the platform. This is a strategic and hands-on role. You will work directly with C-suite and senior stakeholders on problems like "Which high-growth category should we enter next?" or "How will tariff shifts impact our core portfolio?" — then partner with Forward Deployed Engineers and AI/ML teams to design and deploy the reasoning workflows that answer them. Ideal candidates bring a consulting or enterprise solution delivery background, hands-on experience deploying AI/ML applications, and a track record of managing executive relationships through complex, multi-stakeholder engagements.

Requirements

  • 7+ years in consulting or solution delivery with hands-on technical depth in AI/ML deployment
  • Proven track record leading complex, multi-stakeholder engagements with C-suite and senior executive clients
  • Hands-on experience deploying AI/ML applications or intelligent workflows — including LLMs, RAG pipelines, forecasting models, or symbolic reasoning systems
  • Ability to synthesize ambiguous business challenges into structured, actionable problem frames
  • Experience working closely with engineering and product teams to scope and ship production-grade solutions
  • Demonstrated ability to drive account retention and expansion in partnership with Sales

Responsibilities

  • Lead the deployment of the neuro-symbolic reasoning platform across enterprise client engagements.
  • Own the full client relationship from onboarding through expansion.
  • Translate complex business challenges into structured, high-impact workflows.
  • Ensure clients realize measurable value from the platform.
  • Work directly with C-suite and senior stakeholders on strategic business problems.
  • Partner with Forward Deployed Engineers and AI/ML teams to design and deploy reasoning workflows.
  • Drive account retention and expansion in partnership with Sales.

Benefits

  • Competitive compensation and equity in a rapidly growing company
  • 100% company-paid health, dental, and vision insurance
  • 401(k)
  • Office in the Flatiron District, New York, NY
  • Pet-friendly office
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