Growth & Client Experience Coordinator
About The Position
Groza Educational Center is looking for an energetic, professional, and proactive Growth & Client Experience Coordinator to help us grow our impact and strengthen our presence in the community. This is not a typical administrative position. We are looking for someone who enjoys meeting people, building relationships, networking, and creating opportunities, while also providing exceptional service to the families who interact with our center. Part of your day will be spent supporting front office operations and helping families have a positive experience. The majority of your time will focus on building community relationships, generating qualified leads, increasing local visibility, and supporting the continued growth of our organization. If you are someone who naturally introduces yourself to people, enjoys attending events, loves building connections, and takes pride in creating opportunities, we would love to meet you.
Requirements
- At least 1 year of front office, customer service, or administrative experience.
- Strong verbal and written communication skills: you are clear, warm, and professional in every interaction.
- CRM experience and comfort with digital tools (Google Workspace, Mailchimp, Leadmailbox)
- Strong attention to detail.
- Proven ability to manage multiple schedules, calendars, and competing priorities simultaneously with accuracy.
Nice To Haves
- Background in education, tutoring, or working with children and families a significant plus.
- Experience in admissions, sales, business development, or community outreach strongly preferred.
- Self-starter who takes initiative and enjoys creating opportunities, without waiting to be told. This is a must. We want someone who creates opportunities for parents and the community to get to know how amazing we are
- Skilled at identifying grassroots marketing opportunities and developing creative local marketing initiatives
Responsibilities
- Build relationships with local community
- Represent Groza Educational Center at networking and community events
- Help generate qualified leads and referral opportunities
- Support local outreach and visibility efforts
- Welcome families and visitors to the center
- Manage multiple schedules, calendars, and priorities with accuracy and ease
- Maintain accurate records and follow-up activities
- Help create an exceptional experience for every family who interacts with Groza
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
