Growth and Engagement Coordinator

peopleworth

7d

About The Position

At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. The Growth and Engagement Coordinator is a highly visible, people-facing role focused on creating connections, generating commercial opportunities and delivering engaging online experiences. The successful candidate will host virtual events, manage social media engagement, respond to incoming enquiries, conduct proactive outreach and build relationships with a wide range of people. This role requires someone who is naturally warm, socially confident and energised by frequent interaction. You should be comfortable starting conversations with unfamiliar people, reading social cues, adapting your communication style and making others feel welcomed and understood. Strong emotional intelligence, interpersonal sensitivity and an ability to recognise nuance are essential. This is an associate-level opportunity suited to someone who wants to build a career through practical responsibility and measurable performance. The compensation structure will include a fixed base salary together with commission and performance-related bonus opportunities.

Requirements

• A completed bachelor’s degree in drama, acting, performance, psychology, humanities, sociology, communications, marketing, public relations, business, events or another relevant field.
• Excellent English language written and spoken skills, as you'll be dealing with international role players.
• Demonstrated confidence communicating with new people through telephone calls, video meetings, online events or in-person interactions.
• A warm, personable and engaging communication style that helps others feel comfortable participating in conversations.
• Strong emotional intelligence and the ability to recognise tone, hesitation, interest and other interpersonal cues.
• The ability to adapt your communication style based on the audience, context and needs of the person you are engaging with.
• Confidence speaking on camera, facilitating group discussions and maintaining energy during online sessions.
• A proactive approach to initiating conversations, developing relationships and following up consistently.
• Strong written communication skills for email, social media and digital engagement.
• Experience using a CRM, contact database or structured follow-up system.
• Confidence using social media platforms for professional engagement, community building or lead generation.
• An interest in AI-enabled tools, workflow automation and digital systems.
• A commercially aware, service-focused approach and motivation to achieve measurable outcomes.

Responsibilities

• Host webinars, virtual information sessions, online networking events and other interactive digital sessions with confidence and energy.
• Welcome participants, encourage involvement, manage group dynamics and create an inclusive online environment.
• Respond promptly and professionally to incoming calls, messages, social media enquiries and expressions of interest.
• Build rapport with new contacts, understand their needs and identify suitable next steps or potential commercial opportunities.
• Research relevant contacts, organisations and market opportunities that may support business growth.
• Conduct personalised outreach by telephone, email, social media and other approved digital channels.
• Represent the opportunity professionally as a visible and approachable point of contact during events, calls and online interactions.
• Coordinate social media activity that encourages conversation, participation, event attendance and relevant enquiries.
• Maintain accurate CRM records, including contact details, conversation notes, relationship context, pipeline stages and follow-up actions.
• Use CRM, telephone and AI-enabled systems to improve communication, automate appropriate tasks and ensure opportunities receive consistent follow-up.
• Track outreach, event engagement, enquiries, qualified opportunities and conversion progress.

Benefits

• A collaborative, people-centred performance culture.
• Opportunities to grow in a fast-paced environment.
• Practical exposure to online events, relationship development, social media, CRM systems and AI-enabled workflows.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level