Groups and Military Assistant Manager
About The Position
The Groups and Military Assistant Manager is responsible for partnering with the Groups and Military Program Manager in planning, developing, and implementing all custom group and military-related experiences. This position involves administrative and programmatic responsibilities primarily focusing on program implementation, scheduling, risk management, training, and excellent customer service. This position is a full-time, year-round position with benefits that requires a non-traditional schedule with work on weekends and occasional holidays depending on programming requirements. This position is not eligible for remote work.
Requirements
- Bachelor’s degree in Recreational Therapy or a related field or 2 years of experience working in a related field.
- 2 years of experience working with a variety of disabilities and medical diagnosis.
- Must be at least 21 years of age or older.
- Current first aid and CPR certification, or willing to obtain.
- Valid Driver’s License.
- Ability to safely drive a 15-passenger Van and/or Bus.
- Be able to maintain a Utah Department of Transportation (UDOT) physical.
- Must be able to pass a pre-employment background check.
- Must be legally authorized to work in the United States. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.
Nice To Haves
- Experience working in adaptive recreation.
- Military service and/or experience working with service members and veterans.
- Experience working with Microsoft applications.
- Experience with Salesforce.
Responsibilities
- Plan, implement, and evaluate experiences for custom groups, families, and service members.
- Serve as Manager on Duty when necessary for the Program Team.
- Oversee program logistics, including scheduling and coordinating program facilities/sites, group transportation, and programming equipment, ensuring smooth program execution.
- Manage staff schedules, approve timecards, and ensure proper staff levels for all group activities.
- Assist in hiring, training, and supervising group facilitators, providing ongoing coaching and performance feedback.
- Work closely with the Reservations Team to ensure lodge bookings, catering needs, paperwork, and waivers are prepared for group arrival.
- Assist the Groups and Military Manager in planning, implementing, and tracking groups and military department goals, budgets, statistics, and grants.
- Serve as a group lead for internally recruited retreats granted by NAC donors.
- Implement and supervise safety/risk management protocols.
- Maintain compliance with state and federal regulations, including vehicle operation and participant safety standards in all programming activities.
- Programmatic responsibilities include attending seasonal training, facilitating programs as needed for groups, and acting as a backup for the program team.
- Serve as a Group Facilitator for various program activities when necessary.
- Perform other managerial duties that support the organization’s mission and strategic goals.
Benefits
- Health Insurance with Health Savings Account Employer Contribution to HSA
- Dental Insurance
- Vision Insurance
- Long-term Disability
- Life Insurance
- Voluntary Accident and Hospital Plans
- Paid Time Off (PTO) annually
- 11 Paid Holidays + 2 Paid Personal Days Annually (including a paid day off on your birthday)
- 403(b) Plan with Employer Match
- Parental Leave
- Pet Insurance
- Pro Deals with gear companies
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
