Group X Coach

24 Hour Fitness•Petaluma, CA

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle group exercise programs to members and guests. The coach leads classes in person or through virtual technology for participants with varying fitness levels, making them feel welcomed, encouraged, and challenged while emphasizing safe exercise techniques. The role also provides customer service before and after classes, helps recruit participants, handles or directs member concerns, reports equipment and maintenance issues, and supports a clean and organized club. Administrative duties include arranging class coverage according to company policy, maintaining a social media presence to promote classes and events, and attending staff meetings as required. The position reports to the General Manager and interacts with club staff, members, and guests.

Requirements

  • Current approved group exercise primary certification for the taught format.
  • High school diploma or GED equivalent.
  • Knowledge of safe exercise techniques and principles.
  • Strong communication skills and the ability to connect with a wide variety of people.
  • Enthusiastic, energetic approach to creating a community feel in group sessions or classes.
  • Passion for fitness and helping others achieve health and wellness goals.
  • Ability to perform physical duties including lifting weights, squatting, bending, reaching, hopping, jumping, kicking, and prolonged standing and walking.
  • Ability to work weekends and holidays as needed to support the business.

Nice To Haves

  • Previous group exercise instruction experience.

Responsibilities

  • Coach pre-choreographed or freestyle group sessions and classes for members at varying fitness levels, in person or via virtual technology.
  • Create a welcoming, encouraging, and appropriately challenging class experience.
  • Educate members on safe exercise techniques and guidelines.
  • Build attendance through strong teaching and the ability to connect with and motivate participants; maintain an average of at least two coached classes per week.
  • Provide positive customer service to members and guests before and after classes.
  • Handle member concerns or refer them to appropriate club management.
  • Report broken equipment and maintenance needs to club management.
  • Recruit new members to join classes.
  • Start and finish classes on schedule.
  • Organize equipment and help maintain a clean and organized club.
  • Find appropriate substitutes for class coverage in accordance with company policy and guidelines.
  • Maintain a social media presence to attract participants to classes and special events.
  • Attend staff meetings as required.
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