Group X Coach

24 Hour Fitness USA•San Jose, CA

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle group exercise programs to members and guests. The coach leads classes in person or through virtual technology, serves participants at varying fitness levels, promotes safe and effective exercise, and helps build an encouraging community. The role also supports customer service, class recruitment and attendance, equipment organization, club cleanliness, class coverage, and social media outreach.

Requirements

  • Current approved group exercise primary certification for the format taught.
  • High school diploma or GED equivalent.
  • Knowledge of safe exercise techniques and principles.
  • Strong communication skills and ability to connect with a wide variety of people.
  • Enthusiastic, energetic approach to creating a community feel in classes.
  • Passion for fitness and helping others achieve health and wellness goals.
  • Ability to work weekends and holidays as needed to support the business.

Nice To Haves

  • Previous group exercise instruction experience is preferred.

Responsibilities

  • Coach pre-choreographed or freestyle group sessions and classes for members at varying fitness levels, in person or via virtual technology.
  • Make classes welcoming, encouraging, and appropriately challenging.
  • Educate members on safe techniques and guidelines to ensure classes are delivered safely and at high quality.
  • Increase attendance through strong teaching skills and the ability to connect with and motivate participants.
  • Maintain an average of coaching at least two classes per week.
  • Provide positive customer service to members and guests before and after classes.
  • Handle member concerns or refer them to appropriate club management.
  • Report broken equipment and maintenance needs to club management.
  • Recruit new members to join classes.
  • Start and finish classes on time as scheduled.
  • Organize equipment and assist in maintaining a clean and organized club.
  • Find appropriate substitutes for class coverage according to company policy and guidelines.
  • Maintain a social media presence to attract class participants and promote special events.
  • Attend staff meetings on occasion as required.
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