Group X Coach

24 Hour Fitness•San Jose, CA

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience for members and guests by delivering pre-choreographed or freestyle group exercise programs. Classes may be taught in person or through virtual technology and should welcome, encourage, and challenge participants of varying fitness levels. The coach is expected to maintain an average of at least two classes per week. The position includes providing exceptional customer service, addressing or referring member concerns, reporting equipment and maintenance issues, recruiting participants, and helping keep the club clean and organized. Administrative duties include arranging class coverage in accordance with company policy, maintaining a social media presence to attract participants, and attending staff meetings as required. The Group X Coach reports to the General Manager and interacts with club staff, members, and guests. The role involves physical activity such as lifting weights, squatting, bending, reaching, hopping, jumping, kicking, and prolonged standing and walking. The coach may be exposed to moving mechanical parts and occasional loud noise, and must be able to work weekends and holidays as needed.

Requirements

Current approved group exercise primary certification for the format taught.
High school diploma or GED equivalent.
Knowledge of safe exercise techniques and principles.
Strong communication skills and ability to connect with a wide variety of people.
Enthusiastic and energetic approach to creating a community feel in group sessions or classes.
Passion for fitness and helping others achieve health and wellness goals.
Ability to perform physical duties including lifting weights, squatting, bending, reaching, hopping, jumping, kicking, and prolonged standing and walking.
Ability to work weekends and holidays as needed.

Nice To Haves

Previous group exercise instruction experience is preferred.

Responsibilities

Coach pre-choreographed or freestyle group sessions and classes for members at varying fitness levels, in person or using virtual technology.
Deliver welcoming, encouraging, and challenging sessions and classes.
Teach safe exercise techniques and guidelines to help ensure classes are safe for participants at all fitness levels.
Use strong teaching skills and connect with and motivate participants to increase attendance.
Maintain an average of at least two coached classes per week.
Provide positive customer service to members and guests before and after classes.
Handle member concerns or refer them to appropriate club management.
Report broken equipment and maintenance needs to club management.
Recruit new members to join classes.
Start and finish sessions and classes on schedule.
Organize equipment and assist with maintaining a clean and organized club.
Arrange appropriate substitutes for class coverage in accordance with company policy and guidelines.
Maintain a social media presence to attract participants to classes and special events.
Attend staff meetings as required.