Group X Coach

24 Hour Fitness•Redlands, CA

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle group exercise programs to members and guests. The coach leads classes in person or through virtual technology for participants with varying fitness levels, while promoting safe techniques, strong member connections, and attendance. The role also involves customer service, equipment and facility upkeep, class coverage coordination, social media engagement, and occasional staff meetings. The position reports to the General Manager and interacts with club staff, members, and guests.

Requirements

  • Current approved group exercise primary certification for the taught format.
  • High school diploma or GED equivalent.
  • Knowledge of safe exercise techniques and principles.
  • Strong communication skills and the ability to connect with a wide variety of people.
  • Enthusiastic and energetic approach to fostering a sense of community in classes.
  • Passion for fitness and helping others achieve health and wellness goals.

Nice To Haves

  • Previous group exercise instruction experience is preferred.

Responsibilities

  • Coach pre-choreographed or freestyle group sessions and classes in person or via virtual technology for members at varying fitness levels.
  • Present classes in a welcoming, encouraging, and appropriately challenging manner.
  • Promote safe exercise techniques and guidelines for all fitness levels.
  • Increase attendance through effective teaching and the ability to connect with and motivate participants.
  • Coach at least two classes per week on average.
  • Provide positive customer service to members and guests before and after classes.
  • Handle member concerns or direct them to appropriate club management.
  • Report broken equipment and maintenance needs to club management.
  • Recruit new members to join classes.
  • Start and finish classes on schedule.
  • Organize equipment and help maintain a clean and organized club.
  • Find appropriate class substitutes according to company policy and guidelines.
  • Maintain a social media presence to attract participants to classes and special events.
  • Attend staff meetings on occasion as required.
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