Group X Coach

24 Hour Fitness • San Bernardino, CA

4d

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience for members and guests by delivering pre-choreographed or freestyle group exercise programs. The coach leads sessions in person or through virtual technology, adapting instruction to members with varying fitness levels and emphasizing safe exercise techniques.

The role also includes providing positive customer service before and after classes, addressing or directing member concerns, reporting equipment and maintenance issues, recruiting participants, and helping keep the club clean and organized. Administrative duties include arranging class substitutes according to company policy, maintaining a social media presence to attract participants, and attending staff meetings when required. The position reports to the General Manager and interacts with club staff, members, and guests.

Requirements

• Current approved group exercise primary certification for the format taught.
• High school diploma or GED equivalent.
• Knowledge of safe exercise techniques and principles.
• Strong communication skills and the ability to connect with a wide variety of people.
• Enthusiastic and energetic approach to creating a community feel in group sessions or classes.
• Passion for fitness and helping others achieve health and wellness goals.
• Ability to work weekends and holidays as needed to support the business.

Nice To Haves

• Previous group exercise instruction experience.

Responsibilities

• Coach pre-choreographed or freestyle group sessions and classes for members at varying fitness levels, in person or via virtual technology.
• Create welcoming, encouraging, and challenging group exercise experiences.
• Teach safe exercise techniques and guidelines to support high-quality classes for all fitness levels.
• Use strong teaching skills and motivation to increase member attendance.
• Maintain an average of at least two coached classes per week.
• Provide positive customer service to members and guests before and after sessions.
• Handle member concerns or direct them to appropriate club management.
• Report broken equipment and maintenance needs to club management.
• Recruit new members to join classes.
• Start and finish sessions and classes on schedule.
• Organize equipment and assist with maintaining a clean and organized club.
• Find appropriate substitutes for class coverage according to company policy and guidelines.
• Maintain a social media presence to attract participants to classes and special events.
• Attend staff meetings as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED