Group Sales Supervisor

Compass Group•Columbus, OH

3d•$17 - $21•Onsite

About The Position

Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. This role supervises and coordinates the activities of the department including training, coaching and service standards. The ideal candidate will establish rapport with guests, team members, and partners, deliver on the expected guest experience, and lead by example. This position requires someone who recognizes the need to effectively manage change and has the drive to understand the importance of business and operational efficiency. The role also requires organization with the ability to learn to prioritize based on business needs.

Requirements

Supervises and coordinates the activities of the department including training, coaching and service standards
Establish rapport with guests, team members, and partners
Delivers on the expected guest experience
Leads by example; delivers on promises
Recognizes the need to effectively manage change
Has drive to understand importance of business and operational efficiency
Organized with the ability to learn to prioritize based on business
Fosters strong relationships with operations by making accessibility and responsiveness a priority
Participates in the execution of goals, objectives, policies and priorities of all premium department activities
Follow Levy standard steps of service
Ensure show quality standards are maintained at all times through effective display and merchandising
Ensure appropriate teaming levels and inventory levels are maintained throughout the event
Understand all menus, product offerings, packaging and pricing
Establish rapport with guests and team members
Ensure guest expectations have been met and exceeded at all times
Execute all security, safety, responsible alcohol service and sanitation standards
Deliver catering menu items and staging equipment to events
Check the accuracy of orders for loading/delivering: food items, beverages, and equipment
Coordinate and communicate event logistics and details with other departments
Manage opening and closing checklists, ensuring all tasks are completed
Prepare event paperwork, completing pull sheets, event packets, pre-shift notes
Ensure completion and entering event beverage yields
Coordinate and communicate event set-up and breakdown to team and/or leads
Conduct inventory
Supervise operations team members daily and at designated events
Supporting event team members, assisting in event preparations, staging, set-up, and tear-down
General cleaning duties for the department and facility
Manage rental equipment ensuring necessary items are delivered and returned
Assist other operational leaders as needed
Other duties assigned to make the team successful
Can effectively communicate event expectations and follow timelines
Thoroughly and accurately uses applicable Levy systems (Point-of-Sale, Reserve cloud, My Staff and more)
Employs good safety and sanitation practices
Follows and enforces responsible alcohol service policies
Assists in completion of required department reports in a timely manner
Fosters strong relationships with Premium Managers and Operations (culinary, set-up and facilities)
Promotes a cooperative work climate, maximizing productivity and morale
Displays a positive attitude towards team members

Responsibilities

Supervises and coordinates the activities of the department including training, coaching and service standards
Establish rapport with guests, team members, and partners
Delivers on the expected guest experience
Leads by example; delivers on promises
Recognizes the need to effectively manage change
Has drive to understand importance of business and operational efficiency
Organized with the ability to learn to prioritize based on business
Fosters strong relationships with operations by making accessibility and responsiveness a priority
Participates in the execution of goals, objectives, policies and priorities of all premium department activities
Follow Levy standard steps of service
Ensure show quality standards are maintained at all times through effective display and merchandising
Ensure appropriate teaming levels and inventory levels are maintained throughout the event
Understand all menus, product offerings, packaging and pricing
Establish rapport with guests and team members
Ensure guest expectations have been met and exceeded at all times
Execute all security, safety, responsible alcohol service and sanitation standards
Deliver catering menu items and staging equipment to events
Check the accuracy of orders for loading/delivering: food items, beverages, and equipment
Coordinate and communicate event logistics and details with other departments
Manage opening and closing checklists, ensuring all tasks are completed
Prepare event paperwork, completing pull sheets, event packets, pre-shift notes
Ensure completion and entering event beverage yields
Coordinate and communicate event set-up and breakdown to team and/or leads
Conduct inventory
Supervise operations team members daily and at designated events
Supporting event team members, assisting in event preparations, staging, set-up, and tear-down
General cleaning duties for the department and facility
Manage rental equipment ensuring necessary items are delivered and returned
Assist other operational leaders as needed
Other duties assigned to make the team successful
Can effectively communicate event expectations and follow timelines
Thoroughly and accurately uses applicable Levy systems (Point-of-Sale, Reserve cloud, My Staff and more)
Employs good safety and sanitation practices
Follows and enforces responsible alcohol service policies
Assists in completion of required department reports in a timely manner
Fosters strong relationships with Premium Managers and Operations (culinary, set-up and facilities)
Promotes a cooperative work climate, maximizing productivity and morale
Displays a positive attitude towards team members