Group Sales Manager - The Nell New York

Nell Hotels•New York, NY

About The Position

The Group Sales Manager is responsible for increasing year-round top-line revenue by developing group business through proactive and reactive sales of guestroom blocks, events, and other group business. The position reports to the Director of Sales. The salary range is $80,000–$100,000 plus a sales incentive plan; actual pay depends on budget and experience, and salaried roles are eligible for a bonus. Applications will be accepted until November 29, 2026. This regular full-time role is with The Nell New York, which is opening in 2027. The Group Sales Manager develops sales strategy, manages group sales from initial contact through contract signing, coordinates with hotel departments to deliver contracted group and catering arrangements, and maintains client relationships before and after events.

Requirements

Minimum of 3 years of hotel sales experience, focused on corporate group sales.
Proficiency with Word, Excel, Outlook, Delphi/Amadeus, HMS, and property management systems.
Knowledge of products or services.
Detailed knowledge of internal processes, workflows, and decision-making protocols.
Ability to meet or exceed individual territory sales goals set by the Director of Sales.
Ability to manage relationships with internal and external stakeholders and influence stakeholders.
Ability to prioritize tasks and manage time effectively.
Ability to travel as needed for business within the assigned sales region.

Nice To Haves

Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
Proficiency in writing proposals, contracts, and budgets preferred.
Ability to occasionally lift, push, or pull 25 pounds individually or with assistance is preferred, but not required.

Responsibilities

Develop sales strategy to drive top-line revenue for guestrooms and catered events.
Conduct proactive group sales.
Manage group guestroom contracts and call-in blocks.
Complete the sales process from initial sales contact through contract signing, ensuring a smooth customer experience.
Coordinate and conduct group site tours as needed.
Participate in sales and events department meetings as instructed by the Associate Director of Sales.
Develop and enhance relationships with community organizations and professional associations to maintain visibility and increase group market share.
Act as a liaison with hotel departments through weekly meetings, sharing information in a timely manner and ensuring group and catering needs are carried out as contracted.
Assist with preparing and proofing Banquet Event Orders as needed; communicate with customers, managers, and associates to ensure room setups, equipment, supplies, staffing, and menus meet or exceed expectations.
Check in with clients while they are on-site or in town.
Use Delphi to track sales efforts and maintain complete, detailed notes.
Follow up after events with managers and review event recap notes from banquets and the event manager.
Send clients a formal thank-you after events and continue discussions about next steps for rebooking.
Work with accounting and operations teams to ensure correct and timely billing for groups.
Perform other duties as assigned.