Group Sales Manager - The Nell New York

Aspen Skiing Company•New York, NY

1d•$80,000 - $100,000

About The Position

The Group Sales Manager is responsible for increasing year-round top-line revenue through the development and sale of group business, including guestroom blocks and catered events. The role manages group sales from initial contact through contract signing and supports a smooth customer experience before, during and after events. The position reports to the Director of Sales and is based at The Nell New York. The role develops sales strategy and cultivates relationships with community organizations and professional associations to increase group market share. It coordinates with hotel departments to ensure contracted group and catering needs are fulfilled, supports event planning and billing, and follows up with clients and internal teams after events. The position uses Delphi to document and track sales activity. The salary range is $80,000–$100,000 per year, plus a sales incentive plan. Actual pay depends on budget and experience; salaried roles are eligible for a bonus. Applications are accepted through November 29, 2026.

Requirements

At least 3 years of hotel sales experience focused on corporate group sales.
Proficiency with Word, Excel, Outlook, Delphi/Amadeus, HMS and property management systems.
Knowledge of products or services.
Detailed knowledge of internal processes, workflows and decision-making protocols.
Ability to meet or exceed individual territory sales goals set by the Director of Sales.
Ability to manage relationships with internal and external stakeholders and influence both groups.
Ability to travel as needed for business within the assigned sales region.
Ability to prioritize tasks and manage time effectively.
Ability to work with accounting and operations teams to support correct and timely group billing.
Ability to stand, type and sit at a desk or computer for most of the work shift while performing repetitive movements.

Nice To Haves

Bachelor's degree in Business Administration, Hospitality Management or a related field.
Proficiency in writing proposals, contracts and budgets.
Ability to occasionally lift, push or pull 25 pounds individually or with assistance.

Responsibilities

Develop sales strategy to drive top-line revenue for guestrooms and catered events.
Conduct proactive group sales.
Manage group guestroom contracts and call-in blocks.
Complete the sales process from initial contact through contract signing, ensuring a smooth customer experience.
Coordinate and conduct group site tours as needed.
Participate in sales and events department meetings as instructed by the Associate Director of Sales.
Develop and enhance relationships with community organizations and professional associations to maintain visibility and increase group market share.
Coordinate with other hotel departments through weekly meetings to share information and ensure group and catering needs are delivered as contracted.
Assist with preparing and proofreading Banquet Event Orders as needed; communicate with customers, managers and associates to ensure room setups, equipment, supplies, staffing and menus meet or exceed expectations.
Check in with clients while they are on-site or in town.
Use Delphi to track sales efforts and maintain complete, detailed notes.
Follow up after events with managers and review event recap notes from banquets and event managers.
Send clients formal thank-you messages and continue follow-up toward rebooking.
Work with accounting and operations teams to ensure correct and timely group billing.
Perform other duties as assigned.