Group Sales Manager

Pyramid Global Hospitality • Gainesville, FL

3d • Onsite

About The Position

We’re looking for a motivated and relationship-driven Group Sales Manager to join our team. This role is a mix of sales, strategy, and creativity—you’ll be helping bring in group business, building strong client relationships, and using data to spot opportunities to grow revenue. You’ll work closely with our sales, catering, and operations teams to keep things running smoothly, identify new business, and make sure our guests have a seamless experience from start to finish.

Requirements

• Previous experience in hotel sales or a related field is a plus
• Strong communication skills—you’re comfortable talking with clients and working with a team
• Organized and able to manage multiple priorities at once
• Comfortable working with data and using it to make decisions
• Familiar with Microsoft Office; experience with Delphi or similar systems is helpful
• Self-starter with a positive, outgoing attitude

Responsibilities

• Proactively reach out to new and past clients to generate group and event business
• Respond to inquiries quickly and guide clients through the booking process
• Build lasting relationships that encourage repeat business
• Gather all key event details and communicate them clearly to internal teams
• Help ensure each group’s experience is smooth, organized, and successful
• Keep client files and records accurate and up to date
• Review reports and trends to understand where business is coming from—and where it could grow
• Identify slow periods and help develop ideas to increase bookings
• Track group performance and spending to support smarter decisions
• Manage and maintain our sales system (Delphi.fdc) to ensure accurate information
• Support the team with system questions and training when needed
• Look for ways to improve processes and make everyone’s job easier
• Help with social media and online engagement to promote the hotel
• Monitor reviews and respond when appropriate
• Stay aware of what competitors are doing and bring fresh ideas to the table

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Ongoing training and development opportunities
• 401k with a company match
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed