Group Sales Manager

Pyramid Global Hospitality

1d•Onsite

About The Position

Pyramid Global Hospitality is seeking a Group Sales Manager for the new OKANA Resort & Indoor Waterpark in Oklahoma City. This role is crucial for booking groups, particularly within the Native/Indigenous and government markets. The Group Sales Manager will be responsible for achieving booking goals, ensuring client satisfaction, and contributing to the resort's yield management strategies. This position offers an opportunity to be part of an opening team at a world-class destination, with a focus on creating exceptional guest experiences and fostering personal and professional growth within a supportive, people-first culture.

Requirements

2+ years of previous full-service hotel sales experience
High school degree required
Personality to work closely with prospective clients to negotiate contracts.
Business communication skills include preparing RFP’s and contracts for clients.
Read, write, and speak English fluently.
Computer proficiency in Word, excel, and PowerPoint.
Present a professional appearance and personality to confidently interact with clients and hotel team members.
Ability to manage time to meet needs of clients
Effective computer with clients and hotel team

Nice To Haves

Associates /bachelor’s degree preferred

Responsibilities

Book groups within the Native and Indigenous markets as well as state and federal government markets.
Achieve booking goals, including new group bookings and repeat business.
Understand hotel operations to ensure commitments are met and result in positive guest experiences.
Participate in active sales solicitation.
Uphold company sales policies.
Positively contribute to the resort’s Yield Management strategies.
Network through participation in community and professional associations, activities, and events.
Communicate accurately to operations the details needed to satisfy the contract.
Contact representatives from respective market segments to solicit business for the hotel.
Demonstrate positive leadership characteristics.
Finalize contracts for group bookings.
Maintain work area clean and organized.
Promote employee empowerment.
Relay accurate forecasting information for rolling forecast.
Report all unsafe conditions immediately.
Converse with guest and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations.
Consult newspapers, trade journals, etc., to learn of contemplative conventions and social functions and to learn about the market and trends.
Entertain potential clients/guests.
Execute cut-off dates on group bookings.
Plan and conduct pre-cons and post-cons.
Prepare and mail brochures, menus to prospective clients.
Analyze requirement of function, outline available hotel facilities and service offered and quote pricing.
Arrange for VIP amenities to be delivered.
Assist in planning and participating in sales blitz.
Complete other duties as assigned by supervisor to include cross training.
Involved in community as assigned by supervisor.
Obtain 2 years history on blocks of 50 rooms or more.
Obtain reader board summaries from competition.
Attend mandatory meetings.
Participate in annual competitor survey.
Other duties as assigned by Supervisor.