Group Sales Manager

Hilton Philadelphia City Avenue•Philadelphia, PA

7d•Hybrid

About The Position

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded. This role involves maximizing revenue by selling all facets of the hotel to previous, current, and potential clients, using professional sales techniques to negotiate terms and conditions, and managing accounts to ensure all aspects of solicitation and closing are complete and documented. The position also requires coordinating various departments' participation in servicing accounts, maintaining hotel relationships with key accounts, developing and conducting persuasive sales presentations, articulating the hotel's benefits to close sales, and traveling locally to conduct outside calls, promote the hotel, and review competition. Additionally, the role includes representing the hotel at trade shows and performing other duties as requested by management.

Requirements

Proven track record in sales required
Work schedule varies and may include occasionally working on holidays and weekends.
Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
Moderate travel between hotel and client’s locations required.

Nice To Haves

Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
Previous hospitality sales experience preferred.

Responsibilities

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Articulate and leverage the benefits of the hotel to close sales opportunities.
Travel locally to conduct outside calls, promote the hotel and review competition.
Represent hotel at trade shows.
Perform other duties as requested by management.