Group Sales Manager

The Las Olas Company / Riverside Hotel•Fort Lauderdale, FL

7d•Onsite

About The Position

The Group Sales Manager is responsible for establishing new relationships and maintaining existing ones within their assigned market segment. The primary goal is to meet or exceed assigned group revenue and group banquet goals. This role involves active solicitation, client entertainment, site inspections, and contract negotiation, while also ensuring smooth communication with other departments and promoting positive community relations.

Requirements

Ability to establish new relationships while maintaining existing ones within the assigned market segment.
Ability to meet or exceed group revenue goals and group banquet goals.
Ability to conduct sales calls.
Ability to handle correspondence.
Ability to entertain clients and conduct site inspections.
Ability to prospect and solicit account lists.
Ability to trace calls in Delphi.
Ability to respond to customer inquiries and negotiate contracts.
Familiarization with competition.
Ability to participate in sales trips/missions, sales blitzes, and trade shows.
Ability to re-book groups and follow up with customers.
Working knowledge of the maintenance and operating procedures of all departmental equipment.
Ability to handle walk-ins and inquiries.
Ability to ensure coverage of the Sales & Catering office.
Ability to meet monthly consumption goals.
Ability to attend bi-monthly sales meetings.
Ability to communicate account information to appropriate departments.
Ability to execute additional projects.
Ability to prepare weekly/monthly activity reports.
Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Frequently required to stand; walk and taste or smell.
Must frequently lift and/or move up to 10 pounds.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Knowledge of all applications required to do the job effectively on an existing work computer.
Proficiency in Delphi – Sales & Catering Application.
Proficiency in Opera.
Proficiency with Fax Machine & Xerox Machine.

Nice To Haves

Make progress in your own personal growth development plan. Have clear-cut objectives.

Responsibilities

Solicit existing group accounts for repeat business.
Conduct sales calls as indicated by Weekly/Monthly activity goals.
Handle all correspondence pertaining to the assigned market segment.
Entertain clients and conduct site inspections as indicated by the Weekly/Monthly activity goals.
Prospect and solicit various account lists to expand the account base.
Prospect and solicit The Knowland Group Readers & Insight as indicated by the Weekly/Monthly activity goals.
Trace calls in Delphi to existing accounts on a timely basis.
Respond to customer inquiries and negotiate contracts with customers.
Establish familiarization with competition.
Participate in Sales trips/missions, sales blitzes, and Trade Shows as indicated.
Re-book group and follow-up with customers by sending a thank you.
Have a working knowledge of the maintenance and operating procedures of all departmental equipment.
Make progress in your own personal growth development plan with clear-cut objectives.
Handle walk-ins and inquiries for the hotel within or outside of the assigned market.
Ensure coverage of the Sales & Catering office to meet client demands.
Perform other duties and responsibilities as assigned or required by the Director of Sales & Marketing.
Promote good community relations.
Be able to write effectively and speak clearly and concisely.
Meet monthly consumption goals, as indicated by the group revenue goals and banquet revenue.
Attend bi-monthly sales meetings.
Communicate all account information to the appropriate departments via prescribed tools.
Execute additional projects as assigned by the Director of Sales and Marketing.
Prepare weekly/monthly activity reports for the Director of Sales and Marketing.