Group Sales Manager

Coury Hospitality•San Diego, CA

2d•$80,000 - $90,000•Onsite

About The Position

Coury Hospitality has an exciting opportunity for a Group Sales Manager at Hard Rock Hotel San Diego, where iconic hospitality, high-energy experiences, and exceptional service come together in the heart of downtown San Diego’s Gaslamp Quarter. As a Group Sales Manager, you’ll be a driving force behind the hotel’s group business, building meaningful client relationships, securing new opportunities, and delivering a seamless experience from the first inquiry through the final farewell.

Requirements

Previous sales experience, preferably within hospitality, hotel, meetings, events, or a luxury service environment.
Are a confident negotiator, influencer, relationship builder, and closer.
Have an innate passion for delivering 5-star service and exceeding client expectations.
Thrive in a fast-paced environment and bring a flexible, can-do attitude to every challenge.
Are exceptionally organized, detail-oriented, self-motivated, and skilled at managing multiple priorities.
Communicate clearly and confidently with clients, colleagues, and leadership.
Remain composed, resourceful, and solutions-focused under pressure.
Are financially driven and committed to achieving and exceeding revenue goals.
Take genuine pride in producing high-quality work and following through on commitments.
Are comfortable learning and utilizing technology, including Microsoft Office and hotel sales systems.
Demonstrate resilience, adaptability, and a willingness to embrace change.
Are available to work evenings, weekends, and holidays as business and client needs require.

Responsibilities

Drive group sales and revenue by proactively soliciting and securing new business while cultivating existing accounts and market relationships.
Build lasting client partnerships through personalized service, thoughtful communication, and a genuine understanding of each client’s needs.
Own the sales journey from lead response and qualification through closing, pre-arrival planning, event execution, and post-event follow-up.
Respond to all calls, emails, and leads promptly, with a commitment to responding to leads within 24 hours.
Identify new business opportunities through networking, market research, technology, industry associations, and community involvement.
Maintain accurate account, activity, and revenue information to support effective forecasting and business planning.
Collaborate closely with Catering and hotel operations to ensure exceptional event execution and an effortless client experience.
Be highly visible and engaged on property, greeting groups upon arrival and remaining connected throughout their event to ensure every detail is running smoothly.
Follow up after each function to reinforce relationships, celebrate successes, and address opportunities for improvement.
Participate in BEO meetings, sales meetings, customer events, site inspections, and property initiatives.
Support sales initiatives, reporting, shows, training, and other strategic priorities as directed by the Director of Sales & Catering.
Represent Hard Rock Hotel San Diego with confidence, professionalism, and pride at every client interaction.