Group Sales Manager

Starwood Hotels • New York, NY

1d • Onsite

About The Position

The Group Sales Manager is an experienced professional with versatile skills, with a focus on selling and servicing rooms-only small groups and support servicing Diplomatic and Entertainment transient segments alongside the segment owner. This position requires on-site work and is not available for remote employment. The Group Sales Manager is an experienced professional with versatile skills, with a focus on selling and servicing rooms-only small groups and support servicing Diplomatic and Entertainment transient segments alongside the segment owner.

Requirements

• Minimum of 3 years of similar work experience in a luxury 5-star hotel.
• Expert in Group Services.
• Strong leader.
• Natural salesperson.
• Proven track record in planner and team member engagement.
• Excels at communication, both verbal and written.
• Knowledge of Property Management Systems (Infor HMS or Opera) and Delphi.

Nice To Haves

• A post-secondary diploma or degree would be a plus.

Responsibilities

• Prepare resumes for groups and ultra-VIP/talent stays prior to group arrival and review details in multi-departmental meetings.
• Coordinate all aspects groups and special reservations assigned to you, including but not limited to: food and beverage requirements, timing of events, Riders, special attention to guests, room type allocation, rooming list, amenities, arrival/departure manifests, bag pulls, luggage storage, billing instructions, authorized signatures, room deliveries, privacy requirements, box storage and delivery and expected food and beverage outlet usage.
• Ensure client visits to the hotel are successful by planning carefully and communicating accurate details in advance to all departments.
• Conduct pre-and post-conference meetings when it is agreeable with the client.
• Adhere to selling policies as set forth by the Area Director of Sales and Marketing and Director of Revenue Management.
• Assist clients with group and reservations billing, in coordination with accounting and other departments.
• Opportunity to assist with small group and some special VIP reservation bookings.
• Participate in all regular and operational meetings as required.

Benefits

• Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days
• Career Advancement opportunities
• Starwood University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree