About The Position

The Wasserstrom Company, a leading Food Service Distributor, is seeking a Group Sales Director to manage sales, project management, design, and sales operations for the Foodservice Equipment team in the Midwest territory. This role involves managing existing accounts and identifying/cultivating new ones, operating in a general manager capacity.

Requirements

  • Bachelors Degree
  • Associate Degree
  • 5 years related experience and/or training
  • 7 years related experience and/or training
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Proficient with PC skills and related software applications including Microsoft Office Suite (Word, Excel, PowerPoint).
  • Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics.
  • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Nice To Haves

  • Supervisory / Leadership Role
  • Experience supervising various business units in the food service equipment and supplies industry
  • Experience with SAP systems
  • Experience with AI tools

Responsibilities

  • Leads the department in business development by calling on independent and multi-unit restaurants as well as architects and other professionals to persuade prospective clients of the desirability and practicability of products or services offered.
  • Executes process improvement projects designed to improve efficiency and profitability.
  • Assists staff by working with end users to make equipment selections, process improvements, or use of materials or services which would result in cost reduction or improvement in operations.
  • Identifies potential clients through knowledge of the territory, with specific attention given to existing businesses, those at startup stage, and non-food service businesses that have potential need for equipment.
  • Maintains existing client relationships through in person and virtual meetings, contacts owner or other individuals responsible for buying to increase product offerings (e.g., Smallwares, Furniture, Exhaust Systems).
  • Identifies client needs through observation and interview, and suggests products to improve productivity.
  • Assists sales with new clients in setting up credit accounts, may assist/advise clients with necessary documentation, and participates in resolving credit problems.
  • Advocates the use of NexGen and preferred vendors, providing training and support.
  • Negotiates contracts, closes deals, analyzes needs, and functions as a consultant to the end user.
  • Responsible for the data and analytics for the team.
  • Designs and helps execute training programs for the Foodservice Equipment team members.
  • Trains direct reports on design guidelines and best practices for industry and client market segments.
  • Works with team members to draft sales contracts for products or services, review for accuracy, ensuring best pricing strategies and discount structures.
  • Works with team members to match client needs against known products and stock items.
  • Sets clearly defined performance goals and objectives for staff, adjusts expectations, and provides development opportunities.
  • Other duties as assigned.
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