Group Rooms Coordinator

Omni Hotels & ResortsBretton Woods, NH
Onsite

About The Position

Responsible for understanding the Resort and all of its lodging properties, as well as the property management systems, in order to make reservations for incoming guests based on their needs and the options available.

Requirements

  • Must be available to work flexible hours to include nights, weekends, and holidays.

Responsibilities

  • Make reservations/both for accommodations and dining.
  • Change/cancel reservations.
  • File Reservations and back-up.
  • Handle mail/correspondence/brochure requests.
  • Post advance deposits.
  • Process confirmations.
  • Track purchased gift certificates and book Comp Certificate Reservations.
  • Data input delivered reservations from ORS.
  • Assist Sales and Conference Services when specific questions arise regarding groups.
  • Assist internal Associates with occupancy and availability information.
  • Assist OmniRez with specific questions that help them to sell and close reservations sales.
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