Group Rooms Coordinator - Based in Boston, MA

WHITE ELEPHANT RESORTS MANAGEMENT LLC•Nantucket, MA

8d•$27 - $30•Onsite

About The Position

White Elephant Resorts is seeking a full-time, year-round Group Rooms Coordinator to manage group room reservations and associated functions. This role involves coordinating with internal departments, affiliates, and external group contacts. The position is based in the Boston office. The ideal candidate is self-motivated, sales-minded, customer-focused, detail-oriented, and goal-oriented, with a desire to learn and adapt to a dynamic work environment. The role is split approximately 50/50 between Group Coordination and Reservations Sales.

Requirements

Proficient in all areas of reservations and general operations of the hotel.
Experience with computers and Microsoft Office.
Strong ability to multi-task.
Excellent communication skills.
Organized.
Flexible.
Self-motivated.
Ability to work well under pressure.
Great sense of humor.

Nice To Haves

Sales-minded.
Customer-focused.
Detail and goal oriented.
Willingness to learn new processes.
Ability to merge into a dynamic work environment.

Responsibilities

Arrange group room reservations and related functions with in-house departments, affiliates, and outside group contacts.
Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.
Responsible for staffing, training, travel agent commission, and 3rd party processing.
Perform duties of a Group Coordinator and Reservations Sales representative.

Benefits

Competitive salary and bonus package
Health insurance
Vision insurance
Dental insurance
Paid vacation
Vested 401(K) plan
Life insurance
Long term care
Health club reimbursement
Dining/retail/hotel discounts
Professional development
Teamwork
Culture where every team member contributes to creating unforgettable guest experiences